Xbox One controller disconnects after plugging in headphones to 3.5mm jack

Discus and support Xbox One controller disconnects after plugging in headphones to 3.5mm jack in XBoX on Consoles to solve the problem; Whenever I try plugging in any headphones to the 3.5mm jack on the bottom of the controller, it disconnects from the wireless adapter after ten to... Discussion in 'XBoX on Consoles' started by SeanToomey_original, Apr 28, 2016.

  1. SeanToomey_original
    SeanToomey_original Guest

    Xbox One controller disconnects after plugging in headphones to 3.5mm jack


    Whenever I try plugging in any headphones to the 3.5mm jack on the bottom of the controller, it disconnects from the wireless adapter after ten to twenty seconds. It will not reconnect until I unplug the headphones and cycle the wireless adapter by unplugging
    it and plugging it back in. All of my drivers are up to date and I have the latest controller firmware. I am able to use headphones with the controller when it is plugged in via USB, but I find it really annoying that I can't use the headphone jack and the
    wireless adapter at the same time. Is there any way to fix this?

    Xbox one controller model: 1697

    Firmware version: 2.3.2385.0

    Wireless adapter for windows model: 1713

    Windows 10 home

    :)
     
    SeanToomey_original, Apr 28, 2016
    #1
  2. CokeMachineGlow
    CokeMachineGlow Guest
    Question about the headset

    I don't have an XBO. I was just curious is the headset plug a regular 3.5mm (regular headphones) jack or is it smaller? Also can you just plug regular headphones into the controller & get the game audio?
     
    CokeMachineGlow, Apr 28, 2016
    #2
  3. SWANSEA ClTY FC
    SWANSEA ClTY FC Guest
    Can I use a standard pair of headphones with a y splitter.

    I have a set of headphones which have a 3.5mm jack for audio and a separate 3.5mm jack for the mic. I have the latest xbox one controller with the 3.5mm jack. Can I simply just buy a y splitter for this to work. I understand the y splitter may need to be
    CTIA
     
    SWANSEA ClTY FC, Apr 28, 2016
    #3
  4. SeanToomey_original
    SeanToomey_original Guest

    Xbox One controller disconnects after plugging in headphones to 3.5mm jack

    I should also mention that the OS build is 10586.218
     
    SeanToomey_original, Apr 29, 2016
    #4
  5. SeanToomey_original
    SeanToomey_original Guest
    UPDATE:

    After some experimenting, I found that the only thing that works is a headset with a TRRS (tip ring ring sleeve) plug. However, this only works if I don't set the USB audio out as the default, then switch it over after about 30 seconds. Anything with a
    TRS plug causes my controller to instantly crash... This makes no sense since I can use my normal headphones when the controller is tethered via USB without any problems.

    I am guessing that I'm the only one with this issue since I have spent the better part of two days looking for a solution. As far as I can tell, there isn't one. This is a problem that Microsoft really needs to look into.

    Oh. After I was able to somewhat get the controller to work with headphones, the drivers freaked out and my pc crashed about 45 seconds later...With that, I give up. Looks like I'm sticking with the tethered connection for the foreseeable future.
     
    SeanToomey_original, Oct 31, 2018
    #5
  6. T00G3Y Win User

    do I need adapter to use headphones with Xbox One X controllers?

    as someone who ones one, the controller comes with a 3.5mm headphone jack which was plug and play. i bought the xbox stereo headphones which comes with an adapter for volume controls, muting etc
  7. Tangerla Win User

    setup help for Sennheiser u320 for xbox one

    Another note on the 3.5 stereo to 3.5 stereo male to male cord...

    Make sure that the stereo jack on the TV is the same size as the stereo jack on your headphone "in-line" volume controller. Some headphones use a 2.5mm instead of a 3.5mm. The TV is most likely the 3.5mm size.

    Compare the one plugged into the TV with the one plugged into you headset "in-line" controller. If they are the same, you will have no trouble finding a 3.5 to a 3.5 (The jack on the Xbox One controller chat converter is 3.5mm also).

    If one is thinner than the other, you will have to find a 3.5mm stereo male jack to a 2.5mm stereo male jack. Where I live, the only place I found one was online (eBay is where I got one).
  8. T00G3Y Win User

    I can hear sound with earphones

    Last time i experienced this it was the controllers 3.5mm headphone jack playing up. Do you regularly connect and disconnect your headphones?
  9. ericjwilborn Win User

    Use Bluetooth Dongle To Connect BT Keyboards and Mouses

    No, this isn't supported. You could look for a Bluetooth headset option that plugs into an audio port of the Xbox and then sends the signal to BT headphones, or plug a pair of headphones into the 3.5mm jack on a paired controller.
  10. SeanToomey_original Win User

    Xbox One controller disconnects after plugging in headphones to 3.5mm jack

    UPDATE:

    After some experimenting, I found that the only thing that works is a headset with a TRRS (tip ring ring sleeve) plug. However, this only works if I don't set the USB audio out as the default, then switch it over after about 30 seconds. Anything with a
    TRS plug causes my controller to instantly crash... This makes no sense since I can use my normal headphones when the controller is tethered via USB without any problems.

    I am guessing that I'm the only one with this issue since I have spent the better part of two days looking for a solution. As far as I can tell, there isn't one. This is a problem that Microsoft really needs to look into.

    Oh. After I was able to somewhat get the controller to work with headphones, the drivers freaked out and my pc crashed about 45 seconds later...With that, I give up. Looks like I'm sticking with the tethered connection for the foreseeable future.
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Xbox One controller disconnects after plugging in headphones to 3.5mm jack

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