Xbox One controller constantly disconnecting

Just an addition, here is another thread which discusses disconnecting controllers.

https://answers.microsoft.com/en-us...nnecting/b58b09e4-36a5-4b21-99cf-ae6d48a762d5

is anyone having issues where the controllers are constantly disconnecting from the xbox one and then won't reconnect? We got this same console and the controllers disconnect every few days and to get them to reconnect we have to unplug the xbox for 20
seconds then reconnect it. using the connect buttons on the controller/console does nothing for some reason (no issues like this on the regular xbox one we have). very disappointing.

Same issues here! I had some minor reconnecting problems before, but since the last big preview update it got a lot worse. Even my new gamepad keeps reconnecting. Both of them are NOT updated, so you can see, it's not a accessory issue, it's the console!

To be honest I wouldn't expect any good advice in here. If you talk about controller disconnects you will receive the commonly copied and pasted response from Microsoft and then the post being locked. The old post got to 2200+ posts before it was locked
even though loads of us had issues still. most have had multiple replacement xbox's with no joy.

http://forums.xbox.com/xbox_forums/xbox_support/xbox_one_support/f/4677/t/1825293.aspx?pi7962

For those that want the Microsoft response :

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Hey there everyone,

For those of you who are experiencing this issue and haven't already, I strongly recommend trying out the troubleshooting steps within our support article on what to do if your Xbox One controller disconnects. I would also recommend using your controller
connected with a micro-USB cable to the Xbox One console in order to help with the controller's connectivity.

If you've gone through all of the troubleshooting steps listed within that support article and you continue to experience the disconnecting issue after trying out two different controllers, we recommend setting your console up for a repair. To get started,
navigate to our Online Service Center. If you need additional assistance with setting up the console repair, give our phone support team a call by heading over to our Contact Us page.

If you're experiencing a different issue with your controller than what is described in this thread by the original poster, I would suggest creating a new thread detailing what you're experiencing. This way you'll have the opportunity to receive support
catered to you from our community.

Thanks again everyone for your patience and detailed posts along the way.

There might be an area of your house with a large amount of metal girders. This might be creating a sort of Faraday cage effect on your console