XBox One controller bricked while update on W10

Discus and support XBox One controller bricked while update on W10 in XBoX on Windows to solve the problem; [img] I tried to update the firmware on my XBox controller using the XBox Accessories app on my PC. The update stopped in 0% and now I can't turn... Discussion in 'XBoX on Windows' started by Alemao japones, Sep 21, 2019.

  1. XBox One controller bricked while update on W10



    XBox One controller bricked while update on W10 [​IMG]


    I tried to update the firmware on my XBox controller using the XBox Accessories app on my PC.

    The update stopped in 0% and now I can't turn on.

    I was using new batteries and never had problems with the control.

    Can you fix it?

    Will microsoft refund me for this error?

    :)
     
    Alemao japones, Sep 21, 2019
    #1
  2. XBF Eladio M Win User

    XBox One controller bricked while update on W10

    Hey Alemao

    Thank you for taking the time to reply to this thread.

    As we have provided for you the tools that we have available on our end to assist you with this, and they were not effective, then setting up the Service order, as stated before, would have to be your best options.

    Considering that there is no longer any more additional information that we can provide for you, we will now be locking this thread.

    If you have any other questions or concerns, please, feel free to create a new thread and we will cater to you there.

    Thank you for being part of the Xbox Family and we wish you a wonderful day!
  3. Alemao japones Win User

    XBox One controller bricked while update on W10

    I live in japan and left my xone in Brazil.
    So I can't update on xone now.
    Do you have any assistance I can send for repair?
  4. XBF Eladio M Win User

    XBox One controller bricked while update on W10

    Hey Alemao

    Thank you for providing this update for us.

    Since you are unable to update your device using your PC and you don't have your console around, then setting up a

    Service order
    would have to be your best option.

    However, keep in mind that all accessories have 90-day-warranty, unless you have a Design Lab controller or an Elite controller.

    If you device is still in warranty then the Service center will be able to replace your controller altogether, as they do not repair accessories, they merely replace them.

    Again, the only other alternative left if you device is not in warranty, would be to

    update your controller
    using another Xbox One console, if this is possible.

    I'm sorry about any confusion or turmoil this might have caused.
  5. XBF Brad A Win User

    XBox One controller bricked while update on W10

    Hi Alemeo,

    Thanks for coming to the forums. We understand you are having issues with the controller. Do you have an Xbox console that you could update the controller on? Try plugging the controller in with the USB cable also then update.

    Thanks,

    Brad
  6. Alemao japones Win User

    XBox One controller bricked while update on W10

    I saw that there are several recent cases of people who have had the same problem.
    Microsoft releases an update that will brick the control if updating by pc.
    There is no warning about the risk.
    My control worked perfectly and I was harmed.
    This is a disrespect.
    Thank you for not helping me.
Thema:

XBox One controller bricked while update on W10

Loading...
  1. XBox One controller bricked while update on W10 - Similar Threads - controller bricked while

  2. Why is My Xbox Series X Controller Not Syncing with Console?

    in XBoX Games and Apps
    Why is My Xbox Series X Controller Not Syncing with Console?: I've been having trouble getting my Xbox Series X controller to sync with my console, and I'm hoping someone can help me figure out what's wrong. I've tried multiple times, but every time, I press...
  3. Controller Disconnected Error During Online Play on Xbox Series X

    in XBoX Games and Apps
    Controller Disconnected Error During Online Play on Xbox Series X: Hey everyone, I've been experiencing a recurring issue with my Xbox Series X where the controller disconnects at seemingly random times during online play sessions. This has been happening across...
  4. Unable to update Xbox controller firmware via PC

    in XBoX Games and Apps
    Unable to update Xbox controller firmware via PC: Hi everyone, I'm encountering an issue while trying to update my Xbox controller firmware using my PC. Every time I connect it via USB and open the Xbox Accessories app, the option to update the...
  5. How to Fix Xbox Series X Controller Disconnecting Randomly

    in XBoX Games and Apps
    How to Fix Xbox Series X Controller Disconnecting Randomly: Hello everyone, I've been having an issue with my Xbox Series X controller disconnecting randomly during gameplay. It's quite frustrating and I was hoping some of you might have a solution or...
  6. Xbox Series X sporadically disconnects controller during gameplay

    in XBoX Games and Apps
    Xbox Series X sporadically disconnects controller during gameplay: I've been experiencing an issue where my Xbox Series X controller disconnects randomly during gameplay. It's become quite frustrating as it disrupts my gaming sessions. I've tried replacing the...
  7. Xbox controller series S home button isn’t working when pressed?

    in XBoX on Consoles
    Xbox controller series S home button isn’t working when pressed?: Hi, my Xbox series S controller’s home button has stopped working, I press on it and it doesn’t respond, how should I fix this? a8bdc456-4305-4e83-8b24-7bf748530d25
  8. Xbox Wireless Controller – 20th Anniversary Special Edition for Xbox Series X|S bricked...

    in XBoX on Consoles
    Xbox Wireless Controller – 20th Anniversary Special Edition for Xbox Series X|S bricked...: I have a Xbox Wireless Controller – 20th Anniversary Special Edition for Xbox Series X|S. I'm using the controller on my PC with Windows 11.The controller was working fine via bluetooth. I...
  9. Wireless Xbox One PC controller adapter bricked after reinstalling Windows

    in XBoX on Consoles
    Wireless Xbox One PC controller adapter bricked after reinstalling Windows: As title states, After reinstalling Windows on my PC the Xbox One controller is totally unresponsive. I’ve tried reinstalling drivers, uninstalling the device and then installing drivers again....
  10. Xbox Accessories bricked my controller

    in XBoX on Consoles
    Xbox Accessories bricked my controller: So, I have been using a Series X Controller on my PC for 3 months now. It was working great, no issues, just plug, play and go. The other day, Halo Infinite was not recognizing my controller mid...