Xbox One Controller Bluetooth Issues PC

Hi there Robin,

Thanks for reply and update on the issue with connecting the Xbox One controller on PC. I recommend to try the following article: Connect
and troubleshoot Bluetooth on your Xbox One Wireless Controller.

If the issue persists, try connecting the controller via USB to help update the controller on the PC.

Give this a try and let us know the results.

Are you using 3rd party Bluetooth receiver on PC or the official Microsoft Xbox One controller dongle for Windows 10?

To rule out issues with Xbox Elite 2 controller I would connect it to phone and try to play something (any free game would do with controller support), both Android and iPhones now support Xbox One controllers as input methods. If there is no issues on phone
then it's 100% faulty Bluetooth receiver on your PC. If the issues also present when playing on phone, then you have faulty controller.

If the issue is with controller itself or Microsoft USB dongle you need to contact Xbox Support at https://support.xbox.com/

If the issue is not with a controller itself and you are not using official Microsoft USB dongle, I would look into getting one or replacing your Bluetooth receiver with a better one with Bluetooth 4.0 support or higher.

Hello Cerfvoyage4344,

If you haven't already done so, may I suggest following up with "Connect and troubleshoot Bluetooth on your
Xbox One Wireless Controller" . If you continue to have a problem connecting via Bluetooth, I would be curios if the controller works with your PC using the USB port, "How
to connect an Xbox One Wireless Controller to a Windows PC" . Let us know if this helps.

support.xbox.com/en-US/xbox-on-windows/accessories/connect-and-troubleshoot-xbox-one-bluetooth-issues-windows-10

support.xbox.com/en-US/xbox-on-windows/accessories/connect-xbox-one-controller-to-pc

Good luck and good gaming,

SA

Sadly, using the Xbox One controllers on PC via Bluetooth has been met with some issues. Bluetooth, while it works is spotty.

Have you tried to disable Bluetooth in Windows 10, and then turning it back on? I've had this issue in the past and once I've done this, I was able to use my controller again. Give that a try. Also, if I may recommend that you see about picking up the Windows
10 Xbox One wireless adapter. I say this I use this instead of Bluetooth on my Windows 10 PCs. That way I can use my Xbox One Elite controller nad no encounter the Bluetooth issues that have been reported.

Hi, I believe the Bluetooth capability is intended to connect the controller to your PC using Bluetooth.

support.xbox.com/.../connect-and-troubleshoot-xbox-one-bluetooth-issues-windows-10

•Bluetooth does not support any attachments, such as headsets, chatpads, or the Xbox Stereo Adapter.