Xbox one controller battery flap

Discus and support Xbox one controller battery flap in XBoX Accessibility to solve the problem; about 30 minutes ago i dropped my controller on accident and it disconnected like it always does i opened the battery case and what i saw almost gave... Discussion in 'XBoX Accessibility' started by Doudeu, Aug 2, 2021.

  1. Doudeu
    Doudeu Guest

    Xbox one controller battery flap


    about 30 minutes ago i dropped my controller on accident and it disconnected like it always does i opened the battery case and what i saw almost gave me a heart attack the flap with the plus symbol on it had broken off and i immediately tried to fix it but THE FLAP WENT IN THE CONTROLLER i started getting a knife to open it up and get the flap out of the controller but it didnt work can you guys tell me how to open it or if i can get a repair from microsoft or tell me how to put the flap back on thank you

    :)
     
    Doudeu, Aug 2, 2021
    #1
  2. Doudeu Win User

    Xbox one controller battery flap

    how do i find my controllers serial number in the battery compartment the numbers faded off and i cant see it is there anyway i can get it without opening the battery compartment?
  3. ClausReich Win User

    Xbox one controller battery flap

    Hello Doudeu! I'm Claus, an Independent Microsoft Community Consultant for Xbox! Glad to be able to help you!

    If the battery terminal broke off, it is necessary to get your controller fixed. Depending on how long ago you purchased your controller, you might be able to get it replaced with Microsoft here: https://support.xbox.com/en-US/help/hardware-ne...

    Go down on the page and press the Sign-in button, then type the controller serial number. If you are not eligible for a controller replacement, you would need to get it serviced on a console repair store, or purchase a new controller.
  4. XBF Houmaidi O Win User

    Xbox one controller battery flap

    Hello @Doudeu! I hope that you are doing well!

    I recommend you get in touch with our live support as they'll hopefully be able to offer the option to service the controller to fix it.

    Contact us
  5. ClausReich Win User

    Xbox one controller battery flap

    Are there any other questions that we can help you with?
  6. ClausReich Win User

    Xbox one controller battery flap

    The serial number is located on the sticker inside of the controller. If you can't read it, and you are completely sure that you've bought your controller longer than 90 days ago, then it cannot be fixed or replaced by Microsoft.
Thema:

Xbox one controller battery flap

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