Xbox one controller and headphones skipping

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This. I have the same exact problem. Xbox one controller will not turn on the xbox with the headphones plugged in. It will not be recognized by the xbox at all, even if powered up and the xb button is pressed.

With headphones removed the controller acts normally and will turn the system on.

I hope somebody has an answer as to if I have a defective controller or headphone.

as someone who ones one, the controller comes with a 3.5mm headphone jack which was plug and play. i bought the xbox stereo headphones which comes with an adapter for volume controls, muting etc

Hi Macwin,

Thanks for reaching out to us! So, the second headphones being used cause the screen to flicker when plugged into the controller? I do have a few questions:

• Is it the whole screen that flickers when the headphones are plugged in?
• What type of headphones are being used?
• Is there any sound at least when the second headphones are plugged in?

The reason the headphones do not work could be because they are not compatible with the Xbox Console/Controller. Check out the following links:

• Xbox One controller and headset compatibility
• Connecting a compatible headset to Xbox One

I hope this helps! We hope to hear back soon

hello now the new controllers already have the jec of the headphones but there is an adder that attaches I'm the controller in which you can use all the headphones that you do not necessarily the original ones of the xbox