Xbox One continuously disconnects from WiFi

Discus and support Xbox One continuously disconnects from WiFi in XBoX on Consoles to solve the problem; For the past few weeks, my Xbox has been randomly and continuously disconnecting from my homes wifi. The Xbox is the only client that gets kicked, all... Discussion in 'XBoX on Consoles' started by nikhoolio 666, May 7, 2017.

  1. Xbox One continuously disconnects from WiFi


    For the past few weeks, my Xbox has been randomly and continuously disconnecting from my homes wifi. The Xbox is the only client that gets kicked, all my other devices have no problem. This will happen every hour of gametime or so, and the only thing that
    seems to fix it is a hard reset/power cycle, after which I must go into network settings and connect again (the Xbox does not automatically reconnect). This has happened in multiplayer games (for example, in For Honor, eventually players will start to get
    kicked, and then I'll get an in game message stating an Ethernet cable has been disconnected), and in single player games (RE7, a notification will alert me that the in game service that uploads trophies etc has stopped working). I do not get any XBL/Microsoft
    wifi errors, the console simply disconnects and does not reconnect until I manually power cycle and enter my wifi details again.

    I have an Asus RT-AC3200 router, and a Netgear CM500 modem. When this problem began a few weeks ago, I had a Netgear Nighthawk AC1900 router, and switched to the Asus to see if that would remedy the issue (I had thought it was a bandwidth issue initially),
    but the problem still exists. I have gone through every possible combination of router/modem/console resets and power cycles, and the problem still persists. Does anyone have any insight into what might be going on? My console received a small system update
    two days ago, and I hoped it would address this issue, but it has not. Please help if you can, thank you.

    :)
     
    nikhoolio 666, May 7, 2017
    #1
  2. Isondead
    Isondead Guest
    Question? How long does Halo 5 take to install?

    i'd say it took an hour maybe and hour half to install from disk - but after it installed and i fired it up told me it wanted to download a 9Gb patch - at which point i disconnected my xbox one from wifi and tried again and it let me play then campaign with the wifi disconnected (an option to play offline would have been nice rather than forcing me to disconnect from wifi) not that into pvp so not sure if i'm gonna bother patching it - to be honest i'm already back on destiny anyway gunplay is much more satisfying than halos guns
     
    Isondead, May 7, 2017
    #2
  3. j soulful916
    j soulful916 Guest
    xbox live connection issues since final update.

    since the new update my xbox continuously disconnects from xbox live its starting to get really troublesome
     
    j soulful916, May 7, 2017
    #3
  4. BlackMooN 10000 Win User

    Xbox One X Network Issues

    try disconcerting unneeded devices from wifi and disconnect then reconnect you xbox to wifi
  5. Shaneddie18 Win User

    Disney+ App Error Code 39

    I got the same error code. What worked for me was disconnecting from my wifi. Signing out, then back in. Playing a video to test it and it worked. Then I signed back into my wifi and it continued to work. Either it's a connection issue or a comcast internet
    connection issue.
  6. ScottMckenzie1 Win User

    Xbox One disconnects from wifi

    This seems to be working so thank you!
  7. XBF Esteban R Win User

    Xbox One disconnects from wifi

    Hey there Scott,

    So yea, that does actually sound pretty annoying.

    If those steps previously posted didn't help the way that you wanted, I would also say to try perhaps what we call a soft reset.

    It's a factory reset that if done correctly should resolve any software issues that the console could be having at the moment and doesn't uninstall any of your games. Before you do that though, be sure that you know all the sign-in information for any/all
    accounts on your console(because it will remove them and you'll have to redownload them).

    When you have all that information follow the steps here
    How to reset your console to factory defaults on Xbox One
    and remember to
    keep my games and apps


    Don't forget to let us know how that helped with the issue.

    Thanks!
  8. Geth Win User

    Xbox One disconnects from wifi

Thema:

Xbox One continuously disconnects from WiFi

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