Xbox one continually saying "just getting your game/app ready"

my xbox one just continues to say it's getting my game or app ready and even if i try to hit cancel the message pops up again. I've tried the hard reset by holding down the power button and leaving it off for several minutes and unplugged it as well but
no changes when turned back on.

:)

 

Just Getting Your App Ready. Your game/app will start soon!

Sorry to hear it. What you should try is power cycling the console by holding the power button on it for 10 seconds until it shuts down then unplug it and let it sit for 5 minutes to see if that helps.

If it does not then try deleting your profile, power cycling the console and redownloading the profile again.

 

Just Getting Your App Ready. Your game/app will start soon!

Hey all,

Just recently all of my games and apps have started giving me the above message. It was working a few days ago but a couple of days ago it stopped working. This is for games in both my internal and external HDD. I have already tried restarting my modem/router,
hard restarting my Xbox by both holding the power button for ~10 secs as well as just unplugging the brick. I uninstalled Netflix and reinstalled it in one sitting and it worked until I restarted the Xbox again.

If anyone has had a similar problem and has a solution other than the ones I have mentioned above please let me know

Thanks in advance!

 

Hey there rford1194.

Does this happen before you're able to reach the Home screen? Or are you able to visit settings? If so, are you able to sign out and remove your profile, power cycle, and then add your profile back?

 

i tried doing exactly what you said but if i try to launch anything i just get the same problem again.

 

Super odd.

If you're still having this issue, let's give your Xbox One a
full factory reset. Let us know if you're still having troubles after you run through that