Xbox one constantly disconnects from wifi until left for a week of which it then works

Discus and support Xbox one constantly disconnects from wifi until left for a week of which it then works in XBoX on Consoles to solve the problem; Im sick of customer services sending me off with the same excuse that it is my provider, this is beyond a joke. I have lost game data and even... Discussion in 'XBoX on Consoles' started by GreenHeartGam3r, May 26, 2015.

  1. Xbox one constantly disconnects from wifi until left for a week of which it then works


    Im sick of customer services sending me off with the same excuse that it is my provider, this is beyond a joke. I have lost game data and even purchases due to this issue and the terrible services at microsoft are no help whatsoever. You guys sort this
    [Mod Removed] console out or im ending my Microsoft fandom and moving to psn, their controllers might be small and horrible but at least I dont lose my
    [Mod Removed] purchases and game saves!

    :)
     
    GreenHeartGam3r, May 26, 2015
    #1
  2. M0RMS
    M0RMS Guest
    While playing Destiny loose wireless connection and One will not reconnect until unplugged??

    Same issue here. I get a destiny error code, like weasel for example. After that my Xbox disconnects from my wireless network and the password will not work to get back on wifi until I unplug my Xbox. This happens several times a day and started about
    a week ago.
     
    M0RMS, May 26, 2015
    #2
  3. Xbox One disconnects from wifi

    Hi,

    My Xbox One keeps disconnecting from the wifi. When I go to connect again, my wifi doesn't show up. It doesn't seem to be a problem with my wifi as I am in a call the whole time. So the problem must lie in the xbox. When I can't connect; I turn it off and
    on, which barely works. Then I turn it off and unplug all the cables and leave it for a while, this works most of the time however it doesn't take long before I disconnect again. Also sometimes it says that my wifi is wired, and I am definitely not using wired
    internet.

    This problem is very annoying as it always disconnects me in game, so it would be greatly appreciated for any help.
     
    ScottMckenzie1, May 26, 2015
    #3
  4. CapnPhoton
    CapnPhoton Guest

    Xbox one constantly disconnects from wifi until left for a week of which it then works

    Once you have purchased something you can't lose it as it is part of your account. It is just a matter of downloading again. As for your other issues, perhaps mentioning the exact issue, things you have tired, so that others here can offer something. People
    can answer that and try to help better than with just a rant.
     
    CapnPhoton, May 26, 2015
    #4
  5. I have tried opening ports on my hub/ provider, ive tried cold restarting the xbox, ive tried connecting to other wifis. All have been unsuccessful and cold restarting the xbox resets tye time it takes to sort itself out
     
    GreenHeartGam3r, May 27, 2015
    #5
  6. Hordie
    Hordie Guest
    Hi GreenHeartGam3r,

    Sorry you're having issues with the Xbox One connecting to your wifi. Does this problem happen if you plug directly into your router? If the problem goes away then it's likely a setting with your wireless router. If that's the case I would get with
    your ISP or Router manufacturer to see why you're dropping connection / packets. You mentioned that it has the same problem with multiple wifi devices? Are these in your house, or public Wifi that you can connect to? I ask because public wifi are often problematic,
    and do not allow good connections to the Xbox Live services.

    If you test your multiplayer connection using the link below do you see any packet loss?

    Network Settings on Xbox One
     
    Hordie, May 27, 2015
    #6
  7. It is wifis in other houses, for example ive tried it at my mate house, my mothers at family gatherings, and at my girlfriends. They all give off the same problems. I will try re contacting my provider and then recontact xbox. Thank you for the help hydro
    skillet
     
    GreenHeartGam3r, Oct 31, 2018
    #7
  8. GreenHeartGam3r Win User

    Xbox one constantly disconnects from wifi until left for a week of which it then works

    It is wifis in other houses, for example ive tried it at my mate house, my mothers at family gatherings, and at my girlfriends. They all give off the same problems. I will try re contacting my provider and then recontact xbox. Thank you for the help hydro
    skillet
  9. CapnPhoton Win User

    Xbox one constantly disconnects from wifi until left for a week of which it then works

    Once you have purchased something you can't lose it as it is part of your account. It is just a matter of downloading again. As for your other issues, perhaps mentioning the exact issue, things you have tired, so that others here can offer something. People
    can answer that and try to help better than with just a rant.
  10. Hordie Win User

    Xbox one constantly disconnects from wifi until left for a week of which it then works

    Hi GreenHeartGam3r,

    Sorry you're having issues with the Xbox One connecting to your wifi. Does this problem happen if you plug directly into your router? If the problem goes away then it's likely a setting with your wireless router. If that's the case I would get with
    your ISP or Router manufacturer to see why you're dropping connection / packets. You mentioned that it has the same problem with multiple wifi devices? Are these in your house, or public Wifi that you can connect to? I ask because public wifi are often problematic,
    and do not allow good connections to the Xbox Live services.

    If you test your multiplayer connection using the link below do you see any packet loss?

    http://support.xbox.com/en-US/xbox-one/networking/network-settings
  11. GreenHeartGam3r Win User

    Xbox one constantly disconnects from wifi until left for a week of which it then works

    I have tried opening ports on my hub/ provider, ive tried cold restarting the xbox, ive tried connecting to other wifis. All have been unsuccessful and cold restarting the xbox resets tye time it takes to sort itself out
  12. DF240 Win User

    Unable to see xbox games on xbox app for PC.

    I disconnected my computer from the internet and then plugged my phone into the computer and left the wifi on the phone on. this didn't work. ALTHOUGH, when I turned off my wifi and left my mobile data on the xbox app worked perfectly. I assume this means the issue is my internet.
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Xbox one constantly disconnects from wifi until left for a week of which it then works

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