Xbox One Console Crashes while playing Fortnite

I reset my console, and at first, it appeared to resolve the issue as I was able to play Fortnite for about 1 hour, but then the console started to crash again, and now I can't complete a single game of Fortnite without the console crashing. I also played Call of Duty Warzone, and the console crashed after about 30 min of playing. My system has a 1TB internal storage where all my games and apps are stored, so I don't use any external hard drives.

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

To determine if it's a problem with the console hardware or with the game you might want to test other games and see if the same happens.

If you use an external hard drive with the console, move the game to the console's internal memory, remove the external hard drive, and test if the issue occurs. Resetting the console to factory defaults can also help.

Reset the console to factory defaults, you won't lose anything but you will need to log in with your account again. Email and password are required.

Follow this path and select reset keeping games and app.

In 5 to 10 minutes you will finish reconfiguring your console

To reset the console>

Settings> System> Console Info> Reset Console

***Do not reset your console without having your account email and password.***

I'm afraid your console may need to be repaired. This link has instructions on how to ship your console to Microsoft.
https://support.xbox.com/en-US/help/hardware-ne...

My console is also crashing when playing. NBA 2k and fortnite.

Can you use "party chat" while you are playing Fortnite with XBox One?

Yes, that is currently what my son is using to communicate with his friends while playing Fortnite.