Xbox one connected to wifi but not reaching internet?

hello, i have had a xbox console for the past months connected to my sky wifi, everithing used to work fine until the last update. Since then i cannot reach the internet connection, tried network test and got "everithing is okay, you are connected to the
internet" but still none of the apps works, none of the settings and xbox live fails to connect.

Internet is working fine on all other devices and i have a 71% strenght in the xbox wifi connection, i have tried hard reset, i tried resetting the router, i tried to disconnect from the connection and reinstalling it but nothing works

Going cable is not an option as the modem is three rooms awayand i am in shared flat

Thanks

:)

 

Not connecting

brand new Xbox one will not connect to my home wifi. Wifi is working computers and tablets are connected, but my network does not appear on the list of available networks.

 

Xbox One vs. WiFi connection

My Xbox One was connected to WiFi, but now it's not and I can't get it to connect. Please help.

 

Hey Nephti! What games or apps are you trying to use online? Do they give any error codes or messages when trying to launch? Post back and let me know!

 

hi!

I was trying to install Tekken 6 from a 360 disc since it became compatible something like a week ago, but just says that the game cant be played, as it did with Assassins Creed 2 when nor connected to the internet (in that case it connected and installed
the game just fine)

also none of the apps work as i tried to use youtube and it closed automatically without working

 

Hey Nephti! If you have the ability to try a wired connection, I would suggest that. If you do not, you may want to look into trying a factory reset on the console. Steps on that can be found

here. Post back and let me know how it goes!