Xbox One Chatpad not working on Windows 10

For the past 8 months or so, my Chatpad hasn't been working when attached to a controller connected to my Windows 10 PC. It worked when I bought it about a year ago, but either a Windows or controller firmware update broke support. It works on any controller
I attach it to so long as it's connected to my Xbox One, but if the controller is connected to my PC the Chatpad doesn't even light up. I've connected controllers to my PC via Bluetooth, the Xbox wireless controller dongle, and a micro USB cable with no luck.
The controller I mainly use with my PC is running the latest firmware (checked about 5 minutes ago).

I'm kind of bummed that I spent $35 on this accessory, only to have an update break support for it.

:)

 

Xbox One controller for PC chatpad not working, light blinking orange

Found the *sort of* answer to this.

I went to a buddys place and used his xbox one to re-rerun the firmware update for my elite controller. After doing that update, the chatpad started working. The Xbox One accessories app works with it in windows 10. Windows 10 does not have support for re-mapping
chatpad keys.

 

Xbox One Chatpad Does Not Work on Windows 10

Xbox One Chatpad does not work when connected to bluetooth in windows 10, even if the Xbox One controller works with bluetooth. But when I connect the controller with a USB cable, the chatpad is running.
I downloaded Xbox Accessories. The update was installed on the controller and chatpad. Still, there's nothing changing. Will I be able to wirelessly run the chatpad on Windows 10 without receiving the Xbox Wireless Adapter?

 

Hey Lee!

I'm sorry to hear about the controller issues. Are you able to try your controller/chatpad on a different Windows 10 PC? And/or with a different Xbox One controller on your PC? And have you made sure that your controller is fully updated, with the chatpad
in for the update? As well as making sure your PC is fully updated?

What game are you trying to use the controller/chatpad in?

A bit more information will help us out.

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It doesn't work on another PC I tried it on, and it doesn't work with any controller when connected to a PC. I've tried it in Minecraft: Windows 10 Edition as well as regular desktop applications, because it used to work fine in those situations.

The Chatpad doesn't even light up when connected.

 

UPDATE: After forcing a firmware update even though the firmware is up to date, the Chatpad now works when connected over USB or the USB wireless controller dongle. It still does not work over Bluetooth, however.

 

Thanks for the info Lee!

As best as we can tell, the chatpad is not designed to work over a Bluetooth connection. None of

our documentation indicates that it will work over Bluetooth. The controller itself has the Bluetooth connection however the chatpad was designed/released well before the new controller style was. As it is working when using a USB connection or the controller
dongle connection, then it is working as intended and as designed. If you'd like to leave feedback for improved chatpad connections, you can do so over on the
Xbox Feedback site.

Thanks for understanding.

--------------------------------------

Xbox Forums Staff

Be sure to check out the
Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the

Xbox Insider Program Forums for help with Insider Program troubleshooting.