Xbox One Chatpad does not work with Xbox One S Controller

VincentDexter · Aug 6, 2016

I unboxed my Xbox One on August 2nd and set it up immediately.

I took my working chatpad from my old controller and plugged it into my new Xbox One S controller. It does not work.

I have updated the controller. I have updated the Xbox One console. Neither of these methods fixed the issue.

I get no prompts after plugging in the chatpad, and the controller stays on after the chatpad is plugged in. There are no lights on the chatpad and none of the buttons work. When I plug my chat pad into my old controller it works just fine.

:)

caresrg · Aug 6, 2016

Chatpad

Does the Xbox Chatpad work with the Xbox One-S?

ElatedAphid6649 · Aug 6, 2016

Xbox One Chatpad Does Not Work on Windows 10

Xbox One Chatpad does not work when connected to bluetooth in windows 10, even if the Xbox One controller works with bluetooth. But when I connect the controller with a USB cable, the chatpad is running.
I downloaded Xbox Accessories. The update was installed on the controller and chatpad. Still, there's nothing changing. Will I be able to wirelessly run the chatpad on Windows 10 without receiving the Xbox Wireless Adapter?

MaximumExtreme · Aug 8, 2016

Unplug the chat pad and do a hard reset by holding the power button on the front of the console until it turns off then unplug it from the outlet for minute then plug back in and power back on. then plug the chat pad back in to see if it works.

gds1972

Hi

The Chatpad should fit into the Xbox One S controller.

DAmonte33PALLYWOG

I just went to buy the chatpad from Microsoft but in the comments it says it works on the xbox one controller but not on the xbox one s controller multiple people said it wont fit so I am thinking people are wrong about me buying the adapterbir the chatoa
to fix the no sound issue on my Xbox one s controller

DAmonte33PALLYWOG

Thanks Frathos I have the xbox controler White that cors with the Xbox One S is this a 2nd Generation Xbox One Controller or a 3rd Generation Xbox One Controller? Or does it not matter Xbox Brand Chatpad or Headphone Adapter eork for all 3 Generations of
Xbox One Controller thanks you have been a big help

Happy New Year

messhallcook

Okay did a little measuring while waiting for a response... so far it looks like the issue is that whatever connector is at the bottom of the XBOX ONE S controller... it is not meant for whatever is on the connector of my XBOX ONE Chatpad (the chatpad is
indeed the official microsoft one).

Its like the connector for the XBOX ONE S controller is meant for something a little wider... that's why it feels like when I try to plug in the chatpad something is pushing back... the flat 'slab' type thing inside the connector is slightly wider than what
is on the chatpad... at least that's what I seem to find with my controller... I'm not speaking for all the other XBOX ONE S controllers or chatpads...

I have a headset adapter that I will try now... I was hoping to avoid opening the package unless I really needed it... but here goes... :/

Miss Bijoux

Hey messhallcook -

You may have to wiggle the chatpad around to be sure that it's properly aligned to get it to fit onto your Xbox One S controller. Be sure that the prongs and such are aligned correctly and then try wiggling things to see if you can get it to pop on. Are
you able to try your Xbox One chatpad on a different Xbox One controller? Preferably not an Xbox One S version. If you don't have one available, you could bring your chatpad to a local retailer and ask if you can try it there.

Keep us posted!

Xbox One Chatpad does not work with Xbox One S Controller