Xbox One chat icon is always on even with no mic or kinect connected, headset mic don't ...

Hi, over the past month I have been experiencing issues with my standard Xbox One headset mic. I could hear, adjust the volume, illuminate the mute, but can not be heard. I tried everything, I mean everything! I did hard resets, opened ports, turned kinect
chat off, made sure nothing was muted, fresh batteries, signed in manually, stood in front of kinect with the controller, tried another controller, replaced the headset, clear mac settings and Blu-ray memory, you name it more than likely I tried it. I can
only chat through kinect which does no good with Destiny because it doesn't support kinect. Now a new problem has started. My XBOX is recognizing a mic even when none is connected, headset or kinect. I think my system is slowly dying. I've run out of options
and was wondering if Microsoft is aware of this problem. I have seen many other forums on this and similar issues with no fix so it seems pretty wide spread. Is it an update issue, are they releasing a patch? All I been getting is obvious answers from troubleshooting.
Do I have to replace my console over a chat issue? I've been with XBOX since the first one and refused to buy a PS4, I'm beginning to regret my decision.

:)

 

Xbox One Chat mic not working.---Help us All Out..PLease

To clarify my issue for comparison. I can hear other people with the Xbox One Chat Headset. They cannot hear me. In addition the mic icon in the Xbox Live Party Chat Menu is ALWAYS ON regardless of whether or not the mic is plugged in or the controller is
on or off. The mic icon is ALWAYS ON.

 

Lost Headphone sound, no wireless controller volume controls. mic always muted

Pretty new Xbox One S (3 months or so), but somehow my headphone sound is gone. I have tested with both iphone ear buds (they used to work plugged directly into wireless controller) and with a new headset with mic, and neither is working, but the sound works
for both when connected to other devices. I cannot access volume controls on wireless controller either. I have followed just about every guide out there with no luck.

Also, I've never messed with a mic before this new headset, but the mic icon on the Xbox is always muted, even though the mic is enabled in settings, and on from headset itself. (All privacy settings are pretty much allow everybody)

Any ideas would be appreciated.

 

Oh my god, it's the first post I see bout this problem an I have the exact same thing, tried the exact same steps and have yet to find any solution. I just want to know what the hell went wrong. I was just discussing and people stopped hearing me. Now I've
been about a week stuck with this dilemma.

 

I Still have no solution, now I'm beginning to hear a annoying crackling noise in my headset too. As you see no one has responded with anything yet. I think they don't have answer either. Patiently waiting on the October update to see if it's patched.

 

I have had this problem ever since I bought an xb1 a month or two ago. This is the first time I've seen anyone online mention it. I've also tried everything I could think of and then some with no luck.

 

Okay so I went back to Best Buy and with my 2 year service plan was able to exchange my Xbox One for a new one. They had to pull a few strings because they can't get systems bundled with the Kinect anymore but they made it happen by giving me the Kinect
and Xbox One separate. This time it works perfectly, which leads me to believe that it is a software issue within the Xbox itself. I even tried it with my old controller and my mic works perfectly, not to mention Kinect seems to be more responsive to voice
and motion. If anything comes up I'll post, but you may need to replace your One if this issue comes up unless they can patch it. Pay attention Microsoft please!

 

A bit late here, but I'm a little low on money and refuse to buy another xbox one, not knowing what the actual problem is. I've been having the EXACT problem too and I'm still wondering if it's a controller or mic issue. Microsoft told me they were leaning
more towards a mic problem, but that doesn't really explain the mic signal showing up as if it were plugged into my controller when it really isn't. I really need a solution to this, I just started making YouTube videos and of course this would happen when
I need my mic the most. Microsoft, or anyone with a solution PLEASE respond.

 

I had this same problem and after looking closer to the headset adapter plugin, there was a little piece of plastic stuck in the left side of the port, popped the plastic out and its working perfectly again. May have come from Microsoft that way?

 

me and 3 friends with brand new xb1's can confirm that this is a widespread software issue the only solution is to fully reset the xbox by unplugging it or holding down the button for 15 secs. Its just started around october like the poster stated. MS needs
to do somthing

 

Hey there A42YearOldArab,

If you have any Xbox Support related questions, please feel free to create a new thread detailing what you're experiencing and any troubleshooting steps you may have already tried. Thanks!