Xbox one chat headset microphone not working...HELP!

kayusdeus · Jun 16, 2016

I have a gen1 xbox one and the standard chat headset. Recently the Mic stopped working. When in a party I can hear the other players but they can't hear me. I tried using a different controller...same Problem. I updated both controllers...still didn't
work. I tried messing around in the settings but no luck. Anyone else have this problem? Anyone have a solution to this problem?

:)

Darrel_21 · Jun 16, 2016

Microsoft Xbox One Chat Headset Microphone Stops Working

Hello,

This summer we have had 3 Microsoft Xbox One chat headset microphones stop working and 1 Microsoft Xbox One Stereo headset microphone stop working.

I have tried multiple Xbox One controllers and separate Xbox One console to verify the microphone no longer works.

Is there some known issue of how these headsets need to be plugged in or unplugged from the controller that could be zapping the microphone? Do we have to have the controller turned on or off before inserting the plug into the controller?

This just seems ridiculous that we keep loosing the microphone capability of these headsets.

FueledUprising · Jun 16, 2016

Voice chat through speakers

I believe I know what the problem is. Mine was working fine, chat coming through headset but then it reversed itself. I believe this was due to selecting "Use Kinect microphone for chat" under Settings>Kinect>Use Kinect microphone for chat. After I unselected
it the headset was again providing chat ability and not my TV/speakers.

skys7 · Jun 20, 2016

Did you try to delete and redownload your profile?

ChrysamereBlade

Hey, JuryChalice3007!

From my understanding, you would like to turn off your microphone on either a Kinect device or a headset connected to your Xbox console. I may need some more information to be as helpful as possible. For starters, I need to know if this is an Xbox 360 or
an Xbox One. I will also need to know if it is on a Kinect device or a headset, and if it is a headset then I will need to know which one. Regardless, here is what I can offer you based on the information I do have.

To turn off the Kinect microphone on the Xbox One, it is as simple as going to your settings and selecting Kinect. From there you will see the option to deselect the 'Kinect microphone for chat' option. Voice commands will still work, but no one will hear
you in party or in-game.

There are multiple microphones that work with the Xbox One and as such, there may be multiple ways to disable it. I will link a guide to Chat headset below.

A Guide to Chat Headset

Zaro Moramee

Does the headset work on Xbox One Party chat (i.e. do you see a circle around your gamerpic in the party chat on Xbox One)?

Are only Backwards compatible games affected? If so, it might be that the Astro A50 base station acts as a USB microphone, which doesn't work as Chat microphone on the Xbox 360.

You might have to contact the Astro A50 support for information on how to use that headset on backwards compatible titles.

Yeah it works on the Xbox One party chat but yeah that's what i was thinking i might just have to get a old Xbox One chat headset for it to work.

ArminatorX

Does the headset work on Xbox One Party chat (i.e. do you see a circle around your gamerpic in the party chat on Xbox One)?

Are only Backwards compatible games affected? If so, it might be that the Astro A50 base station acts as a USB microphone, which doesn't work as Chat microphone on the Xbox 360.

You might have to contact the Astro A50 support for information on how to use that headset on backwards compatible titles.

Erin'

The microphone does not work in any games nor does it work in party chats. The headset is the standard headset that comes with an xbox purchase.

maxen

Is the microphone for this headset in-line (on the actual headset cable)? I know for other headsets this means the microphone won't work for the Xbox One.

Xbox one chat headset microphone not working...HELP!