XBOX ONE Chat headset. Issue, Can hear but won't register my sound.

Discus and support XBOX ONE Chat headset. Issue, Can hear but won't register my sound. in XBoX on Consoles to solve the problem; First off, yes I know other threads of the same topic are up but I don't want my post to be lost in those threads. Issue: When plugged in, with the... Discussion in 'XBoX on Consoles' started by Hostile x 17, Jul 18, 2015.

  1. Hostile x 17
    Hostile x 17 Guest

    XBOX ONE Chat headset. Issue, Can hear but won't register my sound.


    First off, yes I know other threads of the same topic are up but I don't want my post to be lost in those threads.

    Issue: When plugged in, with the party app snapped I can see myself the mic symbol beside the lock symbol on the top right. I have no error messages in the snapped part app where it says my mic is not plugged in or nat issues. Everything in this app is fine.
    The circle beside my tag is there but grey ( not lit)

    In a party of 4. I can hear the 3 others but when I try to talk my circle does not light up like normal. Yes it is not muted, the obvious orange led light is turned off. I and many others know this simple task of unmuting the headsets.

    How it happened: Good question. Well, here's the kicker. I have no idea. I played destiny while in party chat for a couple of hours in the early afternoon. Everything was fine. Took a break for an hour. Simply like always. Turned the xbox off and placed
    my controller with mic down on my desk. I did not throw it down, I did not drop it down, I did not bend any wires, simple put I was not rough with any of the accessories.

    After coming back from break I rejoin the party and people are having their conversations. I join in only to realize know one was responding to me. Hence noticing that the mic circle was not lighting up as I talked.

    What did I try:

    Hard reset, held power button down for a long time until it restarted

    Tried 2 other controllers

    Checked network diagnostics. Nat is perfect

    Update console controller w/ mic, basically everything is at maxed update

    Unplugged everything from the xbox and left it for half an hour

    Assigned it to another profile to see if that had anything to do with it, nope

    Am I missing something? How does a mic just stop working to full capacity just within a short hour?

    :)
     
    Hostile x 17, Jul 18, 2015
    #1
  2. lm12076
    lm12076 Guest
    Issue with Party Chat cutting on headset

    Issue:

    While playing Battlefield One sometimes chat stops working on my headset. I can still hear sound but no chat. If I pull out the headset I can hear the chat on my Kinnect. Plug back the headset and I hear the sound but no chat. This happens with multiple
    controllers and headsets.

    I have had this problem with the following configurations:

    XBOX One Original Controller with Microsoft Chat Headset

    New Xbox Controller with Kingston HyperX Cloud X head set

    New Xbox Controller with Kingston HyperX Cloud X head set

    The chat works fine 85% of the time but when it cuts out I don't realize it for a while because I can still hear sound.

    Pulling out the headset and plugging back in works very rarely but sometimes, but the chat usually cuts out again.

    I figured it might be a network issue, perhaps latency but I recently hardwired the xbox and I still have the issue. I bought a new headset because I thought the XBOX Chat Headset was broken. I bought a new controller because i needed the 3.5 jack and
    didn't want to buy an adapter for a 3rd of the price of a new controller.

    Any help would be much appreciated.

    Thanks,

    LM
     
    lm12076, Jul 18, 2015
    #2
  3. lambs2004
    lambs2004 Guest
    No sound be sides party

    i can't here game sound or Xbox sounds on my headset. I can only hear party and chat sounds. I could hear both at one point but now I cant. Please help
     
    lambs2004, Jul 18, 2015
    #3
  4. XBOX ONE Chat headset. Issue, Can hear but won't register my sound.

    Yeah i Have had the exact same problem for over a week now i tried all the same methods to fixing it as you but nothing .
     
    pancake8888888, Jul 19, 2015
    #4
  5. Hostile x 17
    Hostile x 17 Guest
    People are saying because of an update? Or the preview.

    Well ok if that were the case how was it working 2 hours ago, took 1 hour break or so and then stopped working?
     
    Hostile x 17, Jul 20, 2015
    #5
  6. Sammoth
    Sammoth Guest
    This has been posted for some time now. They say they are working on it but, don't hold your breath, From what I understand this will be fixed with Windows 10 release. (I find that hard to believe).
     
    Sammoth, Jul 21, 2015
    #6
  7. dep k mug352
    dep k mug352 Guest
    Happened to me too but wen i plug the jack in the adaper half way it makes noise but wen i speak it stops if i hit it make noise showing the mic is still good
     
    dep k mug352, Jul 22, 2015
    #7
  8. BTTR Monster
    BTTR Monster Guest

    XBOX ONE Chat headset. Issue, Can hear but won't register my sound.

    My 3 mics the same thing happened I want a refund fr those three mics because I didn't break them
     
    BTTR Monster, Jul 23, 2015
    #8
  9. BTTR Monster
    BTTR Monster Guest
    Same exact as hostile x 17
     
    BTTR Monster, Jul 23, 2015
    #9
  10. I'm having the problem where my thing isn't grey its lighting up and showing me talking but no one can hear me any thoughts on that?

    But Skype lets me talk just fine on the Xbox
     
    Boundless Zeno, Jul 23, 2015
    #10
  11. ICE Fellen
    ICE Fellen Guest
    I had this issue and just sent my headset in but I have been waiting for over a week to get it back. I will probably be without a mic for another week or so considering I haven't even received an email about them getting it or when they will send a new one.
    It just angers me that they know something is wrong with the headsets yet they aren't vigorously working on fixing it and that it is taking so long for them to send me a new fricking headset. I almost went out and bought a new one when I sent it in but didn't
    because it wasn't suppose to take long. Looking back I should have just bought a new headset.
     
    ICE Fellen, Jul 30, 2015
    #11
  12. Sammoth
    Sammoth Guest
    Ok Windows 10 is OUT were is the FIX for this. I am sick of this BS.
     
    Sammoth, Aug 1, 2015
    #12
  13. Skizzo0381
    Skizzo0381 Guest

    XBOX ONE Chat headset. Issue, Can hear but won't register my sound.

    i have changed 3 xbox one and 5 pad 3 headset adapter and the problem exist again.....i am very sick i hate this problem......because if you buy a new xbox and a new adapter must be OK non faulty, i try everything i can wait MICROSOFT...to fix this problem...PEAOPLE
    ARE VERY SICK for this problem....

    I GO TO MEDIAWORLD 3 TIMES for change 3 xbox one new... I TRY

    5 PAD

    3 HEADSET ADAPTER 5 TYPE OF HEADPHONES

    2 headphones original microsoft

    i try upgrading offline

    i try hard reset

    it' 25 day my practic open

    [Mod Removed]

    gambling people to spent a lot of money for accesories they do not the right work is TERRIBLE

    STOP IT if MS NOT FIX I SELL MY XBOX ONE and i buy PS4
     
    Skizzo0381, Aug 6, 2015
    #13
  14. Hey everyone!

    I am truly sorry to hear about the issue with the headset not registering sound. We are currently looking into this issue here. When
    you get a chance, please check out this thread and be sure to try all of the troubleshooting steps that I have included. If the issue continues after trying the listed steps, be sure to send me a private message. Thanks in advance!
     
    Mister Quimby, Oct 31, 2018
    #14
  15. Haunted Spider Win User

    What do you use as a mic in game?

    Azrael, the solution you provide is a lackluster solution. I stated the reason why above but so you don't have to go all the way to the top and read it again, I will re explain the issue.

    .

    The xbox one does not have the same feature that the xbox 360 has, which is the chat through speaker and headset. So, I have a polk audio Melee headset but it is connected to my xbox one with an Optical audio and a USB cable. this powers the headset and
    gives it audio from the game and chat. The xbox one looks at the optical out as speakers as most will use this port for running a sound system or something along those lines.

    .

    Now when you connect the xbox provided headset, it takes the chat from your team mates that used to go through the speakers and runs it through the headset, being the xbox one provided headset. What this means is the headset I am wearing to hear the game,
    the Polk Audio Melee that the xbox one registers as speakers, no longer gets game chat.

    .

    If xbox one had the play through speakers and headset option, there would be no issue, but they don't so I can either put the xbox one headset on and not hear the game, or put the one headset around my neck, and let my teammates hear me but me not hear them.

    .

    So your solution did not actually work.
  16. XBF Erick C Win User

    Standard Headset No sound Issue

    Hey there Sardar!

    I'm sorry to hear you are running into problems with the headset. Now when you are talking about a standard headset, Is this the "chat" headset or the "stereo" headset? The chat will only have one ear piece and that won't work with your game sounds. If it
    has 2 ear pieces then you should be hearing sound.

    We would advise you go through some basic troubleshooting if you have the
    Xbox One Stereo Headset
    .

    Let us know if this works!

  17. WARRIOR I M Win User

    Headset connection direct to console?

    is there a place to plug a wired headset directly into the Xbox One and just get chat sound ( no game sound included)? for example, can I plug a USB headset directly into the console for chat only? The reason being, if there's a USB port that i can use
    to get chat only, I've found a USB adapter that'll allow you to connect it to a Bluetooth headset. Hence, I can have a simple mono headset that gives me chat only and I can get surround sound from my surround set up without having to hear people through my
    speakers or have people hear conversations that occurr in my family room between people. They also don't need to be assaulted by the vulgarity of gamers. I'm trying to replicate the Xbox 360 headset experience.
  18. WhileyCoyote00 Win User

    CHAT HEADSET STOPPED WORKING AND SOLUTION

    @gh0stz. Im having the exact same problem. in party chat if my headset is connected they can hear me but i cannot hear them. However, when I'm not in party chat and the headset is connected, I hear game sound through the headset but no chat sound. let me
    know if you have found a solution
  19. Skizzo0381 Win User

    XBOX ONE Chat headset. Issue, Can hear but won't register my sound.

    i have changed 3 xbox one and 5 pad 3 headset adapter and the problem exist again.....i am very sick i hate this problem......because if you buy a new xbox and a new adapter must be OK non faulty, i try everything i can wait MICROSOFT...to fix this problem...PEAOPLE
    ARE VERY SICK for this problem....

    I GO TO MEDIAWORLD 3 TIMES for change 3 xbox one new... I TRY

    5 PAD

    3 HEADSET ADAPTER 5 TYPE OF HEADPHONES

    2 headphones original microsoft

    i try upgrading offline

    i try hard reset

    it' 25 day my practic open

    [Mod Removed]

    gambling people to spent a lot of money for accesories they do not the right work is TERRIBLE

    STOP IT if MS NOT FIX I SELL MY XBOX ONE and i buy PS4
Thema:

XBOX ONE Chat headset. Issue, Can hear but won't register my sound.

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