Xbox One can't read Xbox 360 Discs

Hi,

If your Xbox 360 BC game - in this case Forza Horizon - can't be read, it means one of two things.

1. The disc is damaged or dirty. Try cleaning it with a soft damp cloth. Fully dry the disc with a soft cloth and try again.

2. There maybe a hardware issue with your console's Blu-ray drive. Try another Xbox 360 game. If can read other 360 BC game discs, the issue with your Foza Horizon disc, not the console.

All Xbox 360 game disc have a very small video file that can be read by standard DVD players and the Blu-ray app on the Xbox One. This video will only play if the disc can't be read as a game disc. This is why the Blu-ray app is loading up on the console
instead of initiating the download of the backwards compatible game from Xbox Live.

In short, your game isn't running because as far as the Xbox One is concerned it can't read said disc, it doesn't know what disc in the drive.

Xbox One can read Xbox 360 discs, they are standard DVD-9 format. They aren't special discs. The reason the One can't play them is because the games are coded to PPC architecture, Xbox One is X86.

Hi,

It's not the discs it's your console. If your console can not read DVD movies then it won't read Xbox 360 games either. DVD movie discs use the same type of discs that 360 games use (DVD-9).

The Xbox One has two lasers to read discs. One for Blu-rays - which Xbox One discs games are made of - and one for reading DVD's and Xbox 360 games.

Hi,

It's not been removed from backwards compatibility. I would say the reason why your console is displaying this error is because it can't read this particular disc. Do you have any other Xbox 360 game discs to test on your Xbox One? If you do, are they
working?

When you insert a backwards compatible Xbox 360 game disc into your Xbox One, the console will read the disc to see what's there. If your console can't read the disc it will display this message. For disc based games you must be connected to Xbox Live
as the game will need to be downloaded for you to play it.

Things to try

Verify your console can still read Xbox 360 discs.

If you don't have any other BC 360 games on disc, try a DVD movie. Make sure the disc you try is a DVD movie disc not a Blu-ray disc. If other Xbox 360 games disc work or a DVD movie, it's likely the fault lies with the disc and not the console.

Check the discs for scratches or dirty smudges. Try cleaning the disc with some water and soft towel

Hi,

Do other BC Xbox 360 game discs work on your Xbox One? For the Xbox One to recognise the game and download it from Live it must:

• Be able to read the disc. Check if the disc is dirty or damaged
• Have a working Optical drive capable of reading Xbox 360 discs. Try other BC discs or test a DVD movie.

The Xbox One has two diodes for reading discs in the optical Blu-ray Drive. A red laser is used to read Xbox 360 and DVD movies and a blue laser to read Xbox One games and Blu-ray movies. If the diode for reading DVD's is faulty, BC Xbox 360 discs won't
work.