Xbox one cant go to the homescreen.

Discus and support Xbox one cant go to the homescreen. in XBoX on Consoles to solve the problem; This problem started about a month ago, I would start up an app or game and the screen would keep flashing between the "something went wrong" dialogue... Discussion in 'XBoX on Consoles' started by HungrylItalian, Mar 31, 2017.

  1. Xbox one cant go to the homescreen.


    This problem started about a month ago, I would start up an app or game and the screen would keep flashing between the "something went wrong" dialogue box, and the home screen. The only fix was to restart the Xbox and re-install whatever app or game I wanted
    to use. Today, I started up my Xbox and there was a system update. I installed the update and allowed my Xbox to restart. Now my Xbox immediately boots to the insider app and I cant leave the app. I press the home button and nothing happens, OR if I press
    B I get an error box with the code 0x80070490. Unfortunately when I go to "xbox.com/errorhelp" and use the code, the website gives me a fix for an Xbox 360 problem. Someone please help.

    :)
     
    HungrylItalian, Mar 31, 2017
    #1
  2. my xbox live isnt working

    I have connected my xbox to the internet but it says on the homescreen connect to xbox live and i cant play any xbox live games
     
    PrudentBeast1, Mar 31, 2017
    #2
  3. Arnie Fried
    Arnie Fried Guest
    Pop up side bar not working

    Hi, im having an issue with my side bar/pop up bar to the left not popping up when pressing the xbox home button. Therefore i cant go back to my homescreen from games, netflix etc without resetting the xbox. How do i get this back?
     
    Arnie Fried, Mar 31, 2017
    #3
  4. Xbox one cant go to the homescreen.

    I ended up solving the issue. I would restart my Xbox and when it told me that my external drive was ready I hit the home button. That took me to the games and apps section, from there I went to apps and then started the settings app. I then factory reset
    the Xbox.
     
    HungrylItalian, Mar 31, 2017
    #4
  5. HungrylItalian Win User

    Xbox one cant go to the homescreen.

    I ended up solving the issue. I would restart my Xbox and when it told me that my external drive was ready I hit the home button. That took me to the games and apps section, from there I went to apps and then started the settings app. I then factory reset
    the Xbox.
  6. darrenjunor Win User

    Black screen of death? (Xbox One)

    Ive had nothing but a black screen going on 3days now cant get the trouble shooting menu up and the hold button restsart isn't successful in restoring the homescreen any help appreciated
  7. jag headshot Win User

    Stuck at sign in from home page on setup

    yea I cant sign in whenever I try it says there was a problem, and we couldn't continue (0x80a40002) cant do anything but look at the homescreen
  8. ash2k83 Win User

    Fluke or real issue?

    You didn't leave a game lobby to go to your homescreen or something?

    Or party chat to homescreen but not leave the chat?
  9. niemy_960 Win User

    xbox one signal loses

    I Know where is problem after when i go game--->homescreen and homescreen--->game my settings in tv ale changes, after I go to game on my screen jumped big message hdr, and colour are changed but i don't now how set to all settings be for all xbox one screen.

    Really sorry for my english. My tv is

    SHARP LC-49UI7352E
Thema:

Xbox one cant go to the homescreen.

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