Xbox One can't detect external hard drive

Discus and support Xbox One can't detect external hard drive in XBoX on Consoles to solve the problem; I had gotten a brand new 4tb gaming hard drive recently. It has already been formatted and had games installed on it. I have been using it for over two... Discussion in 'XBoX on Consoles' started by Twisted Ebony, Jan 18, 2019.

  1. Twisted Ebony
    Twisted Ebony Guest

    Xbox One can't detect external hard drive


    I had gotten a brand new 4tb gaming hard drive recently. It has already been formatted and had games installed on it. I have been using it for over two weeks and now for some reason my xbox one won't detect the hard drive. I already tried everything Xbox
    support has about the issue but it still won't detect the hard drive. What should I do ?

    :)
     
    Twisted Ebony, Jan 18, 2019
    #1
  2. smw007 Win User

    External hard drive malfunction

    Is your console an Xbox 360 or Xbox One ?

    Double check if the external hard drive is actually being detected, sometimes the USB connection might be loose. If the external hard drive is not detected, turn off the console

    and then double check the USB connector is firmly plugged in, then turn console back on and see if external hard drive appears.

    Also another thing to check... some brands of external hard drive have a power light when turned on. Check if the power light is on.
  3. XBF Crystal P Win User

    xbox one not recognising my hard drive

    Hi there agentdutywars17,

    Thanks for reaching out here in Xbox Forums. I understand there is an issue with the Xbox console detecting the external hard drive. I recommend to try the following:

    • Troubleshoot external storage detection on Xbox One
    • Try a different port on the Xbox console
    • Try using another cable that connects from your external hard drive to your Xbox console
    • Try a different external hard drive to help isolate the issue between the Xbox or the hard drive

    Give this a try and let us know the results.
  4. gds1972 Win User

    External hard drive not formatting on Xbox One

  5. XBF Ezra G Win User

    XBOX zeigt Dateien nicht mehr an[XBOX no longer displays files]

    Hi Michael,

    Thanks for your post. I understand you are attempting to use an external hard drive for your Windows 10 PC and Xbox One. When you format a hard drive and install games for use on Xbox One, the hard drive will need to be exclusive to the Xbox One. If you
    begin to move files onto your external hard drive from a PC you will need to reformat for further use with the Xbox One. For more info, check out:

    External Storage Detection - Xbox One    .

    I hope this information helps.
  6. EggsBoxJuan Win User

    Hard Drive Issue

Thema:

Xbox One can't detect external hard drive

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