"xbox one cannot connect to your dhcp server"

Discus and support "xbox one cannot connect to your dhcp server" in XBoX on Consoles to solve the problem; Someone please help - I am about to throw the frigging thing out the window! I am running BT and Wireless. 755e8f87-0723-4a0a-afc4-89737f60d2fa Discussion in 'XBoX on Consoles' started by Xs I tube, Jan 13, 2014.

  1. Xs I tube
    Xs I tube Guest

    "xbox one cannot connect to your dhcp server"


    Someone please help - I am about to throw the frigging thing out the window! I am running BT and Wireless.

    :)
     
    Xs I tube, Jan 13, 2014
    #1
  2. "Cannot connect to your DHCP server"

    Hello,

    I have been having intermittent problems with connecting to my wi-fi since Wednesday last week, but as of this morning it no longer lets me connect at all. It is very frustrating as all my media runs through the Xbox One (why wouldn't it?) and obviously
    every game and app requires an element of internet connection to play.

    I have followed all the tutorials but the router is shared in a house with Fibre internet that works fine on all other devices including a PC and PS4 (surprisingly now outshining my console!).

    I have already:

    1. Tried setting a static IP
    2. Reset the router
    3. Restarted the xbox
    4. Manually reset all internet settings
    5. Deleted old devices from the router
    6. Checked for all firmware updates
    7. Cleared MAC address
    I can't run a cable from the router to the Xbox, as I dont have the cabling and would not want to inconvenience the rest of my house. The Xbox has been in the same location for about a year and I have not experienced any issues like this so far. I've finally
    reached the end of my tether having just bought The Division and not been able to play it!
     
    CougarSlayer93, Jan 13, 2014
    #2
  3. taidara
    taidara Guest
    "Cannot connect to your DHCP server"

    Hi,

    What is the make and model of your wireless router?

    Is your Xbox One "directly" connected wireless with your wireless router, or do you use an access point to extend your WLAN.

    Can you also state which security method you're using (WEP/WPA/WPA2), along with its enryption method.

    Thanks!
     
    taidara, Jan 13, 2014
    #3
  4. taidara
    taidara Guest

    "xbox one cannot connect to your dhcp server"

    Greetings tube!

    If you haven't already, Please visit:
    Xbox One Network Connection Error Solution
    and follow the instruction steps, "Can't Connect To Your DHCP Server".

    Post back and let us know how that goes and we'll work from there.

    Thank you!
     
    taidara, Jan 13, 2014
    #4
  5. Arconum
    Arconum Guest
    Hello, I appreciate this is a bit of a bump but thought I'd shed some light onto my solution for this.

    I'd been trying for a couple of days to solve this and to no avail, I am using a BT Home Hub 2.0 Software version 4.7.5.1.83.2.11.2.6 (Type B) and tried all manner of tweaks with the Hub Manager for my wireless Xbox One connection. My MacBook, iPhone and
    other wifi devices all connected perfectly but my Xbox One wouldn't.

    As a last resort I restored my router to factory defaults and it connected straight away after turning it on. I made sure to create a backup of my router settings before I did this, but everything is working fine for now.
     
    Arconum, Jun 25, 2014
    #5
  6. Seedealer
    Seedealer Guest
    Thank you thank you thank you

    I had exactly the same problem and this fixed it

    Was gonna sent xbox one for repair
     
    Seedealer, Sep 16, 2014
    #6
  7. tt tarkell
    tt tarkell Guest
    This may be a stupid question, but how exactly do you reset the router to factory default settings. I've got Bt Home Hub and have the same problem that you did
     
    tt tarkell, Oct 30, 2014
    #7
  8. "xbox one cannot connect to your dhcp server"

    Hey there tt tarkell!

    Please go ahead and create a new thread if you haven't already. This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. In the meantime, check
    out our Networking Hardware Information forum. From there, you can select your router model and find out the specific steps to reset your router. Thanks in advance!
     
    Mister Quimby, Oct 31, 2018
    #8
  9. SP Rhino Win User

    Nat Help Please

    Xbox now using wired connection and now message says cannot connect to your dhcp server ??????
  10. christophigis Win User

    Cannot connect to your DHCP server

    Unfortunately that didnt work. Still get the “Cannot connect to your DHCP server” error
  11. Baybutt Win User

    Cannot connect to your DHCP Server

    Sounds like a dhcp lease expiring to me
  12. Severian2008 Win User

    Cannot connect to your DHCP Server

    Mine has started working again. I gave up entirely, went away for a day, and when I came back to it it worked. I didn't change anything. Seems like faulty software to me.
  13. XBF Nestor S Win User

    Cannot connect to your DHCP server

    Hey Christophigis!

    Thanks for taking the time to bring this issue to us! We suggest clearing the Network Card Cache to make sure there isn't any corruption on there causing this error to happen every time the console is shut off. To Clear the Alternate MAC Address follow these
    simple steps on the console:

    Settings

    Network

    Network settings

    Advanced Settings

    Clear and restart

    Once that's been done try to
    powercycle
    the console and let us know if the issue persists!
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"xbox one cannot connect to your dhcp server"

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