Xbox One Bundle Rise of the Tomb Raider + Tactical Survival Kit Content Pack

Hello,

sry for my bad english. I bought the Xbox One Bundle Rise of the Tomb Raider. I got the Tomb Raider 2013 and Rise of the Tomb Raider but i didnt get the dlc
Tactical Survival Kit Content Pack. The Redeem card have only one key and this is the game Rise of the Tomb Raider and no code for the dlc.

I hope you can help me with my problem.



:)

 

Xbox One 1 TB RoTB Bundle, prepaid cards blank

I have purchased the Xbox One 1 TB Rise of the Tomb Raider Bundle (amazon france, 8th January 2016); the 2 prepaid cards: Rise of the Tomb Raider including tactical survival kit content pack AND Tomb Raider Definitive Edition ARE BOTH BLANK; there is NO
25-DIGIT CODES, they ARE NOT PRINTED. Please help me, thanks!

 

Xbox One 1 TB RoTB Bundle, prepaid cards blank

I have purchased the Xbox One 1 TB Rise of the Tomb Raider Bundle (amazon france, 8th January 2016); the 2 prepaid cards: Rise of the Tomb Raider including tactical survival kit content pack AND Tomb Raider Definitive Edition
ARE BOTH BLANK; there is NO 25-DIGIT CODES, they ARE NOT PRINTED. Please help me, thanks!

 

Hey there Totaku83!

Sorry to hear about the issue! In order for us to look into this further, we will need to get proof of purchase for the bundle. When you get a chance, please let us know your console serial number and send us an image of the receipt for your console bundle.
You can upload the image to a file sharing site of your choice and send me a private message with a link the link. You can find your console serial number by going into Settings > System > Console Info. Once you have collect the requested information, just
click on the envelope icon below my post labeled "Private Message" to send me a PM. Thanks in advance!

 

Hey there Totaku83!

I've sent you a Forums Private Message. You can check those by clicking
HERE. =)