Xbox ONE browser cursor disappears

AndiQuinones · Jul 13, 2017

The cursor for the Xbox Edge browser disappears when clicking on a drop-down menu list. I have tried every button combination on the controller to bring it back up, but nothing works. I am trying to purchase an internet pass from the nearby xFinity hotspot,
as I just moved and do not have any internet service at my residence.

This is not being done directly from the Edge App, when accessing the network settings > setup wireless connection > choose xFinity hotspot.

:)

FlaredHarmony4 · Jul 13, 2017

My cursor disappears

My cursor is visible and operational when opening the app and navigating which puzzle to open. Once the puzzle opens,the cursor disappears and I cannot select individual pieces. This happened with the Solitaire app, but stopped once reloaded. I checked
the advanced display options and I have the right digital card already loaded. Please help thank you.

Bhutankam Pema · Jul 13, 2017

Microsoft All in One Media Keyboard - kompatibel mit XB1 ?

Could you try to Test it?

Can you swipe thru dashboard and browse trhu stores with "cursor pad" toutchpad?

ChangingStorm · Jul 16, 2017

I have the same problem when trying to login to public wifi. I get the webpage but no cursor.

ChangingStorm

I have the same problem when trying to login to public wifi. I get the webpage but no cursor.

Carson Keith

Hi, I just tested and with a controller, there is no issue. Just when using a mouse to move the cursor around, the cursor will disappear over the map.

StarWarsGalaxies

The game launches for 2-3 second,

My screen turns black, my cursor turns into the game cursor, and then it crashed aka disappears. Sometimes it last 4-5 seconds and I see the first screen which says Xbox

KamZxg

I finally figured out a fix!!!!

it is to open the Edge client on your xbox, close any open tabs, and then press the Settings button on the home page of Edge. It will open a menu. Scroll this menu with the right stick and it will make the cursor disappear. While the cursor is invisible, press the Xbox button on your controller, press start on Edge client, close the program, and return to your game free of the cursor. Enjoy!!

[EX]

I hope that update comes soon !

Meanwhile I don't have access to the Xbox forum with the Xbox One browser anymore !?

Because of my german IP it suddenly directs me to:

answers.microsoft.com/de-de/

And sometimes the cursor remains on the screen after I'd closed the browser and started a game !!!

Have to restart the console to fix this issue..

Xbox ONE browser cursor disappears