Xbox One Bluray App Black Screen

Discus and support Xbox One Bluray App Black Screen in XBoX on Consoles to solve the problem; I know there are a few posts about this already and MS has even made an announcement about it; however, I believe my problem is different than others.... Discussion in 'XBoX on Consoles' started by H1pHopAn0nYmous, Jul 22, 2014.

  1. Xbox One Bluray App Black Screen


    I know there are a few posts about this already and MS has even made an announcement about it; however, I believe my problem is different than others.

    MS said that an easy fix is to perform a power cycle, and while that does indeed fix my black screen, their announcement made it sound like it was fixing an occasional error. They also mentioned "varying shades of black" - my screen is just black. There's
    also the "black screen of death" issue where audio still works, and again that is not my issue. For other black screen on app launch issues, people have mentioned fixes such as adjusting the 24Hz option or delete/DL the app again, and these do not fix my problem.

    For me, every time my console comes out of sleep mode, the bluray app shows a black screen on the main window of the dashboard. When I attempt to launch the app by clicking on that window, a black screen pops up for about a second and then the system returns
    me to the dashboard. I can repeat this process over and over. The only things that fix the issue are power cycling the system, opening the settings a quitting the app, or waiting about 2 minutes for the system to automatically fix the app (how it recognizes
    the problem and fixes it I don't know, but it does).

    Clearly the issue lies in the system resuming from sleep mode, and I'm not sure if anyone else has experienced a similar issue with this or other applications. If anyone knows about this issue, let me know.

    :)
     
    H1pHopAn0nYmous, Jul 22, 2014
    #1
  2. Xbox One S Blu Ray Player Issues

    Every bluray I have (one 4k UHD Bluray and dozens of regular bluray titles) does not work with the Xbox One S I have. They work just fine in my other Xbox One (regular 500gb, not S or elite XBO, and obviously not the 4k UHD bluray) but every time I get an
    HDCP error for 5 minutes flipping between the error screen and bluray app frozen, then it just tells me it cannot read the disc. Apparently the Xbox One S needs a different bluray app than the regular Xbox One bluray app. Maybe if the community was allowed
    to make a bluray app for the Xbox One S it could save Microsoft some face since I have more faith in the community at fixing a problem via their own bluray app than Microsoft fixing it.
     
    BrosefStalinZ28, Jul 22, 2014
    #2
  3. RuggerMan2
    RuggerMan2 Guest
    Blu-Ray Player Issues

    Hello xbox community, I am hoping one of you can help me with an issue I am having with my bluray player. I have downloaded the the app and every time I go to play either a regular dvd or bluray disk this black screen appears however there is audio playing
    in the background from the disk. So the disk is being read however the screen with not play the video. After the screen goes black it goes black semi- perminatly. I can press the Xbox button and I will hear the sound like it goes back to the home screen however
    the screen remains black. It will remain black until I completely shut down the Xbox. Unce I turn it back on however the screen resets and I get video again until I launch the bluray player. I am however able to play games on disks normally without issue.
    I hace tried uninstalling the app and reinstalling the app multiples times and I have reset my xbox as well. None of it has helped. I do have it connected to a reciever however I am able to play games normally without issues. Thanks in advance for all the
    help
     
    RuggerMan2, Jul 22, 2014
    #3
  4. BrosefStalinZ28 Win User

    Xbox One S Blu Ray Player Issues

    Every bluray I have (one 4k UHD Bluray and dozens of regular bluray titles) does not work with the Xbox One S I have. They work just fine in my other Xbox One (regular 500gb, not S or elite XBO, and obviously not the 4k UHD bluray) but every time I get an
    HDCP error for 5 minutes flipping between the error screen and bluray app frozen, then it just tells me it cannot read the disc. Apparently the Xbox One S needs a different bluray app than the regular Xbox One bluray app. Maybe if the community was allowed
    to make a bluray app for the Xbox One S it could save Microsoft some face since I have more faith in the community at fixing a problem via their own bluray app than Microsoft fixing it.
  5. WPAK Win User

    bluray is black screen

  6. cmart30 Win User

    Ultra hd player or app problems.

    Same issue. BRAND NEW XBox One X, right out of the box. Setup no problem. Installed the BluRay App. Won't play ANY Blu Ray disks. Just get either a frozen spinning wheel of death at the BluRay logo screen, or the perpetual spinning wheel of death at
    the logo screen. Never advances to the actual disk.

    Please fix!!!!
  7. BRODIEMAN-27AFC304-8 Win User

    Causes Of Xbox One BluRay Black Screens

    I too had a problem with HDCP and think I figured out what the problem is.

    Hopefully these steps will help people having Blu-Ray "Black Screen" Playback Issues or DVD Playback Error code 0x91d70001 and DO NOT have a capture card plugged into the console (Also reported to cause these errors, due to HDCP protection)

    After lots of troubleshooting, uninstalling the Blu-Ray App, Power Cycling the console etc. I basically switched the HDMI cable to another HDMI port on my TV and BOOM! I haz movies.

    I then set about trying to get movies to work over HDMI Port 1 again. I factory reset my TV and plugged the Xbox back into HDMI Port 1 on my TV and it now works fine.

    It seems like there's some sort of HDCP bug with the Console, and it blocked that HDMI port? I'm not sure, but either way, this fixed my problem.

    Hope it helps!
  8. Skyline SRL Win User

    Causes Of Xbox One BluRay Black Screens

    no way! i wonder if this is why my netflix and blu rays wont work! one second ill try

    update: that is why my netflix and such would not work! wow i cannot believe that
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Xbox One Bluray App Black Screen

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