XBOX One Blu-ray drive issue

It appears that the Blu-ray drive in the XBOX One might have some issues, as I have seen this problem on all three XBOX One consoles in my house. The game will not launch (even after restarting the console) unless you eject the disc and reinsert it
into the console. The drive is apparently not detecting that the game is there, or it is not spinning up when it is powered up... or it could be something else.

At any rate, I have to get up and walk across the room to fix the problem and I should never have to do that. The console should work properly without needing to have discs removed and reinserted. I have also had other friends with XBOX One consoles mention
this same issue, so it is not isolated to the three that are in my house.

I cannot get the image of the problem to upload. Please see the picture here: http://.com/?p=273

:)

 

What would happan..

If you put a xbox one disc in an xbox 360 console? or even a pc's blu-ray drive? xbox one and pc-blu-ray drive are both blu-ray roms and xbox one games are coded like pc games..

 

Xbox One S pre-orders 'off to an amazing start'

Ya that 4k blu-ray player is a must have for 4k enthusiasts. Fact is even 4k streaming like netflix cant produce the same quality as a 4k blu ray. And on top of it the only other true 4k blu-ray costs at least 350 bucks. The reason for the high cost is because it needs a good proccessor in it, and that is something the xbox one has!

Im still kinda surprised we didnt see a slim without a bluray drive, or in other words an all digital xbox. Maybe within a year? Maybe the scorpio wont have a blu-ray drive? Hmmmm

 

I found this article:
support.xbox.com/.../disc-error

I have not heard any grinding noises on any of the consoles and the problem is resolved immediately by ejecting the disc and reinserting it.

 

I have this same issue. If you insert the disc when the console gets turned on, you get an unrecognized disc error. When you eject and reinsert the disc when the console is at the home screen, it loads properly. Same with blu-ray movies. You have to
fire up the blu ray player app for the drive to recognize the disc, although this will occasionally work from the home screen as wel

 

If possible, please UNPLUG your console! Wait around 5 minutes. Then turn it ON again. It should fix your problem.

If not, you should contact Microsoft support! And if they cannot find any other solution for you to fix your problem they will help you swap Xbox One console.

Also if your problems started after March update, please mention it to support. Then they will route original console to the hardware team to investigate that problem.

 

I left it unplugged for an hour... the next disc I put in gave me an error just the same.

 

I seem to have resolved the issue be removing and reinstalling my profile.

1. Go to the dashboard.
2. Select Settings.
3. Select Sign-in, Security, & Passkey
4. Select Remove me from this Xbox
5. Restart the console
6. Log in with your email and password

This will re-install your profile

I have tried multiple discs since doing this and the problem has not reoccured.

 

I seem to have a prob with my disk drive but it doesn't happen all the time, where I just finished playing a game, I exit out and eject the *** it comes out and sucks it back in, I re eject it and then put the other game in, and then it tells me the disk
is ether unclean or damaged yet the disk is mint.. I put the other game back in and same thing, so I have to eject the game, and then cycling it and after that put a game in and it works fine, so im not sure why this is going on but its starting to bother
me.

 

Vamp: Mine was doing that very thing too! The profile removal/reinstall seems to have fixed it. Give that a shot and let us all know if it works for you, please.

 

UPDATE: This does NOT fix the problem permanently. The problem has come back after a couple of weeks.

THIS IS ONLY A TEMPORARY FIX/WORKAROUND AND IT WILL NOT RESOLVE THE ISSUE.

 

Same problem here, please fix Microsoft

 

still no news or update.....Shame on you Microsoft! What`s so difficult for simple telling your customers some info? I feel like Adam Orth is saying Deal with it........

 

When the console draws the disc back in wait 30 second the disc drive will wake up and read that disc once it does swap out the disc. Works 100% of the time. As far as preview inf please look here.

forums.xbox.com/.../default.aspx

If you get a Group not found message please send me a PM and i'll put in a access request.