Xbox One Black Screen

Okay, so I'm in college and I've had my Xbox One for a while now. No problems with it until this past weekend. I decided to head back home and naturally I take my Xbox One with me. Once I get home I hook my Xbox up to play and I just get a black screen.
Fast forward a few days and I'm back at my dorm and I'm hooking it all back up here and I get the same thing, just a black screen. It goes to the green loading page and once it's finished there it just goes black.

I looked up ways to fix this and went through all the troubleshooters and still get the same thing. I did the unplug for 30 seconds, plug back up, hold eject/power until you hear the beep, etc. and still nothing. I've tried different TVs, HDMI cables, etc.
and it doesn't seem to make a difference. Is this something I can fix or would it be best to send it in to have it repaired?

:)

 

Update Black screen

After update xbox one will get stuck on a black screen and xbox loading screen.

 

Black screen after Xbox One New Dashboard Experience update. Now stuck at Xbox One green screen for a hour.

Black screen after Xbox One New Dashboard Experience update. Now stuck at Xbox One green screen for a hour.

 

Hey there Tyler24Roids!

Sorry to hear about the black screen issue, I can definitely understand how frustrating that could be. It is possible that your console may be having an issue with a system update. I recommend following the steps listed on our Xbox
One system update troubleshooting page. Be sure to select Startup Issue when selecting the different options on the support page. Please let us know the results after trying the steps listed in the troubleshooting page. Thanks in advance!

Hey there ninjasauce4000!

I went ahead and replied to your other thread here. In the future, please only create one thread. This way you can receive individual support specifically tailored
to you. Thanks!

 

Same problem here, I got the black screen after turn on. After 2 minutes the green screen shows up, and I get stuck on green screen. Unfortunately I can't restore factory configuration, because the xbox doesn't start from pen drive. I don't know what to
do.

 

Hey there Deko Rohrs!

Sorry to hear that the issue is continuing to occur! If possible, I recommend trying a different USB flash drive. For further information, you can check out our How
to use the offline system update diagnostic tool page. If the issue persists after trying the listed steps, you may need to have your console repaired. You can request a repair through our Online
Service center. If you run into any issues setting up a repair, you can reach out to phone support from our Contact Us page. Please feel free to post the results after trying the suggested steps. Thanks!

 

I had the same problem, called Microsoft and they sent a new console

 

Hey there zombiewithms!

Sorry to hear about the issue, but I am glad to hear that you were able to get your console repaired. If you would like assistance with a different support related issue, please feel free to create a new thread. Be sure to include the details of the issue
as well as any troubleshooting steps that you have tried. Thanks in advance!