Xbox One Black Screen Troubleshooting

Discus and support Xbox One Black Screen Troubleshooting in XBoX on Consoles to solve the problem; Here is my issue: I have just about one of the oldest Xbox Ones you could get without having the Day One Edition and I am now experiencing issues with... Discussion in 'XBoX on Consoles' started by Private Rant, Nov 3, 2016.

  1. Private Rant
    Private Rant Guest

    Xbox One Black Screen Troubleshooting


    Here is my issue:

    I have just about one of the oldest Xbox Ones you could get without having the Day One Edition and I am now experiencing issues with the device. The hardware seemed to run just fine, although it has always been very loud, but a couple days ago, I went to
    turn on my Xbox and after seeing the green loading screen, it just disappeared and went blank. I left this on for about 15 minutes seeing if it just had to load or update, but nothing happened. Now this happens every time I turn the console on and it is unusable
    in every way. I have checked everything it could be: I unplugged and replugged all power cables in again and made sure the connections were good; I adjusted the HDMI cable, moved ports, and tried a different cable all together; and even tried the Xbox on a
    different TV.

    I tried to contact Xbox Support, but was never successful for some reason. I did talk to an Xbox Ambassador though and they recommended I try doing an offline system update. Seeing as this process seems difficult, I figured I would post and see if anyone
    else had this issue or had other recommendations on how I could fix my issue because I REALLY just want to play my Battlefield 1 again. These forums are my last hope.

    Hopefully someone will see this and try and help. Thank you in advance!

    :)
     
    Private Rant, Nov 3, 2016
    #1
  2. M3tal Daz3
    M3tal Daz3 Guest
    M3tal Daz3, Nov 3, 2016
    #2
  3. amardilo
    amardilo Guest
    amardilo, Nov 3, 2016
    #3
  4. XBF Mohammed C Win User

    Black screen and troubleshooter

  5. XBF Brad A Win User

    HDMI problems

    Hi Mamba,

    As the suggestions posted are all great ones. You can also try the troubleshooting for a black screen. Sometimes it is the system files that are causing this. Here is the guide for
    black screen on Xbox one.


    Thanks,

    Brad
  6. Bala KrishnaVemula Win User

    XBOX ONE Black Screen with no access to Troubleshoot Menu


    [​IMG]


    We are unable to request a callback too.
  7. MateusFontana Win User

    XBOX ONE Black Screen with no access to Troubleshoot Menu

    I understand, I believe this is happening because of your region, have you ever tried to contact amazon?
  8. MateusFontana Win User

    XBOX ONE Black Screen with no access to Troubleshoot Menu

    I see, did you buy this Xbox one directly from Microsoft, or from a third-party store?
Thema:

Xbox One Black Screen Troubleshooting

Loading...
  1. Xbox One Black Screen Troubleshooting - Similar Threads - Black Screen Troubleshooting

  2. Minecraft login leads to black screen when trying to log in through curse forge (see video).

    in XBoX Accessibility
    Minecraft login leads to black screen when trying to log in through curse forge (see video).: https://youtu.be/O0Tie1c7y_Y e123bf9c-a245-48ef-a617-5755283124a8
  3. Can I play Xbox CODMW2 black screen appears at start up on the campaign I can play...

    in XBoX Games and Apps
    Can I play Xbox CODMW2 black screen appears at start up on the campaign I can play...: Xbox call of duty modern warfare two campaign cannot play black screen I can play multiplayer but when you go to campaign goes to black screen, I reinstalled reset reset all of Xbox deleted all...
  4. Steam game OMSI2 black screens my PC when it loads a different part of the map

    in XBoX Games and Apps
    Steam game OMSI2 black screens my PC when it loads a different part of the map: my PC, Lenovo AIO 3 24are05, 8GB ram *7.40GB usable* *Windows 11 24H2 *also experienced with previous versions of windows 10 and 11* When using omsi 2 on steam, which the recommended minimum RAM...
  5. My Rocket League game occasionally crashes to a black screen and all PC fans then spin to...

    in XBoX Games and Apps
    My Rocket League game occasionally crashes to a black screen and all PC fans then spin to...: Hello: My Rocket League game occasionally crashes to a black screen and all PC fans then spin to their highest level. I have to manually turn the computer off as a result. I have an i9-14900K CPU...
  6. Black ops 6 goes into desktop screen

    in XBoX Games and Apps
    Black ops 6 goes into desktop screen: The game loads up but once it goes to the home screen it goes into desktop top screen. I can still hear the game in the background but I'm not able to see the game itself. My mouse cursor goes...
  7. xbox one s - black screen, troubleshoot unsuccessful

    in XBoX on Consoles
    xbox one s - black screen, troubleshoot unsuccessful: I'm in the troubleshooting menu but when I choose to factory reset my Xbox it won't respond, the console chirps as if it is turning off and my controller turns off but nothing happens Black...
  8. Black screen of death and can't open troubleshoot menu

    in XBoX on Consoles
    Black screen of death and can't open troubleshoot menu: I need some help y'all. After the last update my Xbox did the back screen of death. I tried to power cycle it, restart it, and factory reset it to no avail. The troubleshooting menu never comes...
  9. Black Screen on start. Unable to troubleshoot.

    in XBoX on Consoles
    Black Screen on start. Unable to troubleshoot.: Not used the Xbox One in a while so went to update it today, at some point during the installation something must have gone wrong as when i came back a while later it was on a black screen with...
  10. XBOX ONE Black Screen with no access to Troubleshoot Menu

    in XBoX on Consoles
    XBOX ONE Black Screen with no access to Troubleshoot Menu: after a recent update in July 2021, my Xbox one x console is experiencing a black screen of death. I have tried the following but nothing worked. 1. Console powers on but no display or welcome...