xbox one ban appeal??

Whether the ban was false or not false, you will need to appeal any bans (if available to appeal) at the Enforcement website:

https://enforcement.xbox.com/en-GB

That is the only place that bans can be appealed...no-one on here can help nor can customer support

I'm sorry but no one here has the ability to contact the enforcement team or access your account details,

While the acccount ban can be appealed, it is unlikely to succeed if there was a hardware ban. You can check on another Xbox whether the games are still accessible, it depends on the level of account ban.

Hardware bans cannot be reversed

I suggest you file the appeal, as you may receive greater clarification in doing so. Appeals are the only way anyone outside of Xbox, including us can contact the enforcement team.

To appeal a ban, visit the
Xbox LIVE ban appeal forum.

thanks for the help however its right of appeal i have an issue with. with a one days ban there is no right of appeal

As the account was banned so long ago it wont show on the enforcement site as itwas banned before the enforcement site existed.

Even if it did you wouldn't be able to appeal it as you need to appeal any enforcement action within a year of it being issued.

10 years ago you would of had to appeal it on the old xbox forums.

There's no way to appeal the ban now so the account will remain banned.