Xbox one awards suddenly in chinese text

Hey Wolf4!

Try removing and re-adding the account from our
website and try it again to see if the issue is resolved! Give it a shot and let us know!

Completely correct. The same game, same setting (I never need to touch the game setting, and all Xbox have the same language setting), but default shows Chinese text and subtitles on Xbox 360, but default shows Japanese text and subtitles on Xbox One X.

Thanks for reaching out, Templario Tuga!

To make sure we get you the proper information, can you clarify further whether you're playing on an Xbox One console or on a Windows 10 PC?

Also, can you include a screenshot of how the text in the game is appearing for you? Is all of the text in Chinese?

Thanks for your reply.

I bought this game long time ago (before Xbox One launch).

This game can run with Tradition Chinese text / menu regardless which voice language (there is no Chinese voice for this game) on my Xbox 360. This is what I want to achieve on the Xbox One X. Japanese or English voice are both OK, however, I want Chinese
text / menu.

Yes, in my Xbox One X system, all language set to Chinese, location is Hong Kong.

When I follow go to that link and try to set it to Hong Kong. It gives me this error,





However, I never know this link exist, I never been to there. And I have no memory that I've changed my Xbox 360 region. How can I check which Xbox 360 region my account belongs to now?

Already done that as soon as I saw the chinese characters. That wasn't the issue however because the gamertag is still set as it just was showing as Chinese characters somehow. That being said, the problem resolved itself for me. Unfortunately I can't help anyone else who has the same issue as it happened on its own after a computer restart. So beyond the classic "turn it off, turn it on again" I've got nothing.