Xbox One audio cuts out

Seems like with these recent updates, my Xbox is back to having the same problem that popped up more or less a year ago. Every 30 or 40 minutes (it's hard to pinpoint, very random at times) sound will cut out for 1 or 2 seconds for anything, blu-ray or games.
It's very annoying but the thing is, I remember this exact same issue went away after some days the last time it happened, making me hope this is just a software issue of some kind and nothing wrong with the console itself. Is anyone else currently sharing
these problems?

:)

 

Xbox One S audio cuts out for a second every 30 minutes when 4K resolution selected.

Issue: audio cuts out for a second every 30 minutes when 4K resolution is selected on Xbox One S only. If I drop it back down to 1080p, the audio cut out disappears. Note, the audio drop occurs on ANY content in any app, not just 4K.

- happening on Xbox One S only obviously as the Xbox One non-S is not 4K capable

- using official MS Xbox One S HDMI cable connected to a 2016 brand new LG TV where all HDMI ports support HDMI2/HDCP2.2, audio cuts out

- tried a different HDMI cable, audio still cuts out

- tried using optical cable connected to soundbar, audio still cuts out

- adjusting down to 1080p eliminates issue (also eliminates the whole reason I bought the One S in the first place)

This is clearly an Xbox One issue, not my other equipment as verified by the above. The cables don't matter, using both TV and/or soundbar doesn't matter, the Xbox One S is creating the problem (and only if you select 4K resolution).

Xbox User fugettaboutit77 also reports this issue so this a clearly a thing. He has swapped out for a new Xbox One S and the issue persists.

 

Audio Crackling has made a return with the most recent update.

I have the same issue as fugettaboutit77.

On an Xbox One S, using the official MS HDMI cable connected to a brand new 2016 4K LG TV (all ports support 4K HDMI2.0/HDCP2.2), the audio CUTS OUT for a second or 2 then comes right back.

- This only happens when I select 4K resolution on the Xbox One S.

- If I try a different cable, the sound cut out still happens.

- If I connect to a soundbar using an optical cable the audio cut out still happens.

- If I take it back down to 1080p, the audio cut out doesn't happen.

Thus, with myself and fugettaboutit77 both reporting this, the Xbox One S itself is the culprit and this is an official issue.

happens once every half hour or hour or something, almost like a signal is cycling or something...

this is gonna have to be fixed. I won't put up with it. $400 unit where the sound cuts out...Nonsense.

 

I do experience this issue as well (along with crackling audio when doing anything on the dashboard, and when playing games). Theres's no pattern (it happens randomly). This has been occuring since the purchase of the console back
in 2016. I believe it's a software related problem. I sincerely believe the major dashboard update coming in autumn will address this issue. It's still under warranty, but I'm hesitant to replace it since it's a Halo 5 limited one Xbox One console, and it's
completely sold out in my country. Also there's no guaranty the replaced console won't suffer from this as well.