XBox One account reset and lost data

J_337 · Jun 30, 2022

Howdy. XBox One issue involving Minecraft, account reset, lost data, and a pre-Millennial.

The device was half filled with corrupted saves so the advice was to delete the account from the XBox and then recreate the account. The data should have reappeared with the corrupted data problem fixed. No data appeared. At all. All saves missing. Despite constantly seeing the message that the data was being uploaded to the 'Cloud' every time a game was saved and a copy made, prior and post 'fix'. Not sure that thing is even real.

Have already tried the 'sync' old data option. Did not work. Tried the unplug and restart solution. Did not work. 3.5 years of work on a world and designs (including redstone) gone. Yeah. Awesome day. Not happy. Tried to find a way to contact Mojang and Microsoft to speak to someone who can translate tech for older people. Can't find one. Not sure those things even involve people at all. Hence being here, outsourcing the issue to other customers for a fix.

Does anybody have any other possible solutions? And bear in mind, if you provide one that works, you'll be saving an entire world, people! That and making a small pile of kids, well, not so much happy as less angry at their dad. Cheers.

:)

J_337

Thanks George C. Unfortunately, despite your quick response and most valiant efforts, the two small empires of Luten and Hans, their many wonders, people, and entire world, have been lost to the void thanks to the failure of Minecraft to create a simple method for deleting corrupt saves.

Why, oh why, must we access a file that cannot be accessed in order to delete it to free up space on our XBox? It seems like something that really should have been fixed with an update by now. Oh, and for that 'uploading' bit it does to backup what's on the console to be a real thing. I'd suggest it, but the chances of the Minecraft creators noticing such a petition are as likely as our lost world being resurrected.

Lucky for me, the kids have their own accounts, so their worlds are fine. Most irksome, however, is the Redstone and other designs they had me create were on my side. Now I have to try to remember and recreate them all. Bummer. Oh! And all the historical Doc Seuss style poetry of the villages! The horror!

Thanks for the assist though. A village in the new world shall be created in your honor, and an entry made of its local hero in the church records. It will be an epic saga of George, hero of pointless battles, lost time, and lost worlds, and it shall be known as... The Odyss-C.

Have a great day, and may your saves never be corrupted or lost.

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello J_337, sorry about what happened to the saves on your console.

What you could try after all you've done, would be to check if you have your account as main in the console, take the console offline and when you start the game see if it pulls the save from the console being offline, if you do this procedure and save does not load, correctly and can not load from the servers of Realms unfortunately it was lost.

XBF Crystal P

Hello MJewell!

Thanks for reaching out here in Xbox Forums. In short answer, there is no possible way to accomplish transferring
account data from one account to another. I recommend to try the following article:

Recover and reset your lost Microsoft account password.

Hope this helps.

MJewell

Hello !

Thanks for reaching out here in Xbox Forums. In short answer, there is no possible way to accomplish transferring
account data from one account to another. I recommend to try the following article:

Recover and reset your lost Microsoft account password.

Hope this helps.

I just tried this and I was able to reset my password for my old account but when I try to log in I'm still told the password is wrong. I have tried resetting the password 3 times now...

Jon Loma

even after resetting i jus lost all my data nd my accounts and still cant play any games at all.

XBox One account reset and lost data