Xbox One 14 Day Live Gold Trial subscription failed

GoldWarrior7798 · Jan 16, 2016

I had purchased a new Xbox One last December and had also received a 14 day Live Gold Trial redeem code. However, on entering the code in the game store, the code was accepted but with an error. Eventually, I thought something went wrong and checked my subscriptions
and as suspected, there was no information about the Live Gold subscription. Could someone please help me with this.

:)

CloudRain13 · Jan 16, 2016

One-month and 14-day Xbox Live Gold subscriptions!

Can I use the one-month Xbox Live Gold trial subscription after using or redeeming the 14-day one??

OK Fowl · Jan 16, 2016

Xbox Live Gold

Some games or console bundles may include a prepaid code for a 2, 3, or 14 day Xbox Live Gold trial subscription

Here is some further info on Xbox live trial subscriptions: How to Get Xbox Live | Xbox Live Gold Trial Subscription

ngocphi · Jan 16, 2016

Because there is no information to be displayed

On subscription it would say 14day trial that's it

Your status won't change to gold and only the game you purchased it with will work in social no ranked matches

Certain games like destiny requires ranked matches so they won't work with it

ngocphi · Nov 2, 2018

This also means you don't qualify for games with gold

XBF Brad A

Hello Cianka,

that is why unable to get the backward compatible games. They will not work with the 14 day trial unfortunately. In this link

describing Xbox live gold there is a section explains the trials.

With an Xbox Live Gold 2- to 14-day trial, you can get Xbox One Games with Gold, and discounted Gold deals.

If it was a one month trial you could get the backward compatible games.

Thanks,

Brad

OK Fowl

Some games or console bundles may include a prepaid code for a 2, 3, or 14 day Xbox Live Gold trial subscription

Here is some further info on Xbox live trial subscriptions: http://support.xbox.com/en-US/billing/xbox-subscriptions/trial-gold-subscription

M3tal Daz3

You're eligible for games with gold only if you're on an Xbox Live Gold one-month free trial.

If you're on a 14-day prepaid code trial, you're not eligible. You must have a current Xbox Live Gold subscription or trial that requires a credit card.

support.xbox.com/.../games-with-gold-faq

GamersGala

Dear Support,

Thank you for the fast reply!

Er...my question is that a 'xbox game pass ultimate 14 days trial codes' could be used/sold as 'xbox game pass 14 days trial code' or 'xbox gold live 14 days trial code', right?

I understand that a xbox game pass 14 days trial code or a xbox live gold 14 days trial code can't be used/sold as xbox game pass ultimate 14 days trial code for sure.

Because a 'xbox games pass ultimate 14 days trial code' equals a 'xbox game pass 14 days trial code + xbox live gold 14 days trial code', so for new Microsoft/Xbox accounts, a 'xbox game pass ultimate 14 days trial codes' could be used/sold as 'xbox game
pass 14 days trial code' or 'xbox gold live 14 days trial code' , right?

Please help to clarify.

Thanks again for your time!

WPAK

Hi there,

only a standard Xbox Live Gold subscription will allow you to get a Game with Gold for free. a 14 day trial is like the name mentions a Trial subscription and won't allow you to get a 360 Games with Gold game for free, you will require a standard Xbox Live
Gold subscription for that.

Xbox One 14 Day Live Gold Trial subscription failed