xbox on windows account is different than account on the console

Discus and support xbox on windows account is different than account on the console in XBoX Games and Apps to solve the problem; My gamertag was changed on my xbox, but my windows 10 xbox account is still my old gamertag so all my achievements and everything are not showing up on... Discussion in 'XBoX Games and Apps' started by eztarget219, Jun 21, 2017.

  1. eztarget219
    eztarget219 Guest

    xbox on windows account is different than account on the console


    My gamertag was changed on my xbox, but my windows 10 xbox account is still my old gamertag so all my achievements and everything are not showing up on windows How do I change this?

    :)
     
    eztarget219, Jun 21, 2017
    #1
  2. jawest78
    jawest78 Guest
    LICENCE TRANSFER ATTENTION! please read to whom may have the athority to undergo the tactical operation

    That's only true if you are purchasing content on more than 1 console and attempting to play the content on a different console with a different account.

    Licenses on the 360 are granted to both the purchasing account (can be used on any console as long as you are connected to Xbox Live) and the purchasing console (can be used by any account on that console). The license transfer process moves this console
    license.

    Is there a reason you are using more than 1 account on more than 1 console? Maybe with a little more detail, we can help a little better.
     
    jawest78, Jun 21, 2017
    #2
  3. SledgeFist
    SledgeFist Guest
    Two different accounts - Help!

    Hello, I have one account for Xbox Live and another for my Windows 10 Desktop. Is there any way to combine these accounts? On windows 10 I can sign in to the xbox app with my Live account but the Windows Store app uses the Windows 10 account. The issue
    is that the Xbox Anywhere games won't be available on Windows if I purchase on my Xbox One since the accounts are different.

    There has to be a way to merge the accounts, right?
     
    SledgeFist, Jun 21, 2017
    #3
  4. xbox on windows account is different than account on the console

    Hi,

    Game achievements and progress are associated to the Microsoft account used to play the game. Changing the gamertag shouldn’t affect your achievements as long as you’re signed in with the same Microsoft account. One possible reason as to why you’re encountering
    this issue is due to synchronization issues with the device and the Xbox Live server. To verify that your device is synchronized with Xbox Live, kindly check the progress of your achievements online. Refer to the steps below:

    1. Sign in at Xbox.com.
    2. Select your profile icon in the upper-right corner, and then select Profile.
    3. Tap or select Achievements.

    We also suggest resetting the Xbox app from the Settings menu. This can help resolve corrupted Xbox app data. Here are the steps:

    1. Click Start and click Settings.
    2. Select System.
    3. Select Apps & features.
    4. Find the Xbox app and click Advanced options.
    5. Click Reset.
    6. Restart your device so that the changes can take effect. Launch the Xbox app and check if the same issue occurs.

    Keep us posted with the progress. We’d be glad to further assist you.
     
    Catherine Cus., Jun 22, 2017
    #4
  5. Catherine Cus. Win User

    xbox on windows account is different than account on the console

    Hi,

    Game achievements and progress are associated to the Microsoft account used to play the game. Changing the gamertag shouldn’t affect your achievements as long as you’re signed in with the same Microsoft account. One possible reason as to why you’re encountering
    this issue is due to synchronization issues with the device and the Xbox Live server. To verify that your device is synchronized with Xbox Live, kindly check the progress of your achievements online. Refer to the steps below:

    1. Sign in at Xbox.com.
    2. Select your profile icon in the upper-right corner, and then select Profile.
    3. Tap or select Achievements.

    We also suggest resetting the Xbox app from the Settings menu. This can help resolve corrupted Xbox app data. Here are the steps:

    1. Click Start and click Settings.
    2. Select System.
    3. Select Apps & features.
    4. Find the Xbox app and click Advanced options.
    5. Click Reset.
    6. Restart your device so that the changes can take effect. Launch the Xbox app and check if the same issue occurs.

    Keep us posted with the progress. We’d be glad to further assist you.
  6. HomegrownSilky Win User

    Connecting an Xbox Live to an existing profile

    You cannot merge two different accounts into one. You can upgrade the offline account on your xbox to a gold account (using a different email than the the one you used for the windows phone) and then factory reset your phone and you will be able to use
    the login info from your new gold account.
  7. jawest78 Win User

    LICENCE TRANSFER ATTENTION! please read to whom may have the athority to undergo the tactical operation

    That's only true if you are purchasing content on more than 1 console and attempting to play the content on a different console with a different account.

    Licenses on the 360 are granted to both the purchasing account (can be used on any console as long as you are connected to Xbox Live) and the purchasing console (can be used by any account on that console). The license transfer process moves this console
    license.

    Is there a reason you are using more than 1 account on more than 1 console? Maybe with a little more detail, we can help a little better.
  8. fredgiblet Win User

    Account on a different console?

    Yes they can, you can remove your account from it under My Account on the website here. Using "Remove my profile from all Xbox 360 consoles".
  9. XBF Leo G Win User

    Microsoftt Sudoku logs in to incorrect microsoft account. How can I change it?

    Hello HappyWunjo,

    Thank you for posting on the Xbox forums. We understand that you are interested in learning how you can sign in to Microsoft Sudoku with a different Microsoft account. Are you able to sign in to a different account in the game if you log out of the
    Microsoft Store App and sign in with the correct account? Also, we have
    a support article
    explaining how to sign in to the Xbox Console Companion App with a different account. After signing in to the Xbox Console Companion App with a different account, go ahead and try launching Microsoft Sudoku. Be sure to let us know the
    results!
Thema:

xbox on windows account is different than account on the console

Loading...
  1. xbox on windows account is different than account on the console - Similar Threads - windows account different

  2. Windows store lets me sign in on some accounts but not others

    in XBoX Accessibility
    Windows store lets me sign in on some accounts but not others: For the past few days, I have been attempting to log into Microsoft store with my account, but after I type in my username and password, I am met with error code 0x8007003b or other similar...
  3. hacked account stuck on my windows xbox app

    in XBoX Accessibility
    hacked account stuck on my windows xbox app: am stuck on the xbox windows page bc i got an hacked account i tried to troubleshoot from this page i saw alot of fixes but they did not work -- and from xbox it shows me that i signed in on the...
  4. Please help It's linked to my Minecraft and Windows account.

    in XBoX Accessibility
    Please help It's linked to my Minecraft and Windows account.: Subject: Urgent Assistance Required – Account Compromised and Email Change Request Dear Microsoft Support Team, I am writing to urgently request your assistance regarding a serious security...
  5. After Clean Windows Installation my minecraft account and game i bought was gone

    in XBoX Games and Apps
    After Clean Windows Installation my minecraft account and game i bought was gone: so i had trouble with my old system so i did clean instalation for windows and when i was logging into my minecraft launcher it asked me to create new account but i used same gmail acccount as old...
  6. I can't see my PC game pass abonnement in my Windows Account, so I can't cancel my subscription

    in XBoX Accessibility
    I can't see my PC game pass abonnement in my Windows Account, so I can't cancel my subscription: I can't see my PC game pass abonnement in my Windows Account, so I can't cancel my subscription 175ebb36-a23e-4855-a0b9-9d97e7a98ab7
  7. Cannot sign my Microsoft account into my Xbox account on new ASUS computer Windows 11

    in XBoX Accessibility
    Cannot sign my Microsoft account into my Xbox account on new ASUS computer Windows 11: I keep getting 00.08etc, error message when I go to log in my main account.What can I do to solve this problem? a28402d8-b61c-469f-a6dc-52d74814e976
  8. Windows is trying to register my MS account with my Hello PIN, but errors out.

    in XBoX Accessibility
    Windows is trying to register my MS account with my Hello PIN, but errors out.: Windows is trying to register my MS account with my Hello PIN, but errors out. this causes me to be unable to use some features of Windows, and I can't use the XBOX app as it "can't sign in to...
  9. I have lost Xbox account data through the Xbox App on Windows 11

    in XBoX Accessibility
    I have lost Xbox account data through the Xbox App on Windows 11: I recently cleaned a solid-state drive for a new personal computer, and now my Xbox account data appears to be missing. I factory reset the drive before deconstructing the older PC, and then I...
  10. Running 2 different accounts at the same time in the xbox app on windows

    in XBoX Accessibility
    Running 2 different accounts at the same time in the xbox app on windows: I have several accounts from Fallout 76 and I want to transfer things from one account to another to unload my warehouse, but I can't log into 2 different accounts at the same time. Tell me. maybe...