Xbox notifications on app from signed out account

Hi NaNaLovesPink, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

On your Xbox App make sure that your notification is enabled by following the steps below:

Launch Xbox App > Settings > Notifications.

Once confirmed, you should now check your phone notification settings itself. This will depend on your device.

You're welcome and thank you for getting back at me. Found an article wherein it is stated that they have deleted the app twice then it works the second time all with an iOS device.

Kindly try to delete the app and then restart it before signing reinstalling the App.

Hello, Thank you for your reply.

I’ve already done this multiple times, and I actually followed the same steps before posting my question. I’ve even checked my device settings and I am indeed supposed to be receiving notifications from the Xbox app according to the settings.

I do receive notifications but not from my signed-in account. I receive notifications from an Xbox account that is no longer signed in on my device. I have a fully updated iPhone, all of my other apps work just fine, my only problem is the Xbox mobile app.

Hi Aj!

Are you on PC or mobile device?

Please check your account services page on https://account.microsoft.com/services if your subscription has no pending due notification or is currently active.

If there's no issue there, try to sign out from your Xbox app and sign back in.

Hello iBe Kevo

The moment you sign out of the Xbox App on mobile etc it shouldent give notifications for the individual account. Have you tried reinstalling the app to see if it helped ? And to make sure the indvidual account is signed out tap on the three bars on the
top left of the screen then scroll down to the gear icon tap it then on top youll see the option sign out.