Xbox notifications delayed

FrostTop925 · Nov 4, 2021

I bought series s this past week but the notifications system isn’t working properly. I don’t receive any notifications until an hour after they’ve been sent which means I can’t join party’s, recieve achievements or get messages. Anyone know how to resolve this?

:)

MateusFontana

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community.

We appreciate your coming to the Xbox community, and we're sorry you're having this issue. According to what you reported to us, I recommend that you try the solutions below, please.

Solution 1:

Step 1. Press and hold the Xbox button on the console for at least 10 seconds to open the Power center.

Step 2. Then unplug the power supply from your console and wait for 3 minutes.

Step 3. Plug the power supply back into the Xbox console.

Step 4. Press the Xbox button on the console to turn it on again.

Solution 2:

Press the Xbox button.

Open Settings.

Go to Network and select Network settings.

Select Advanced settings.

Select Alternate MAC Address.

Select Clear.

Select Restart.

Solution 3:

Press the Xbox button  to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

On the Reset your console? screen, you'll see three options:

- Select the option to keep your games and apps so that they are not deleted, make sure you know your email and password as they will be removed from the console and you will need to add them again.

*Thank you in advance for contacting us, I hope this can help you.

XBF Houmaidi O

Hello @FrostTop925!

Would you attempt the following solutions as it can help fix the issue.

Clear Mac address: Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart.

Clear the local saved games :Settings -> System -> Clear local saved games -> restart.

Reset your console, Select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

Please give it a try and let us know how it goes!

I hope that this helps you out!

Misses Quinzel

Hey, guys! This thread was originally posted in April. There have been a few console updates since this. If you could, please post up a new thread detailing what you're running into and troubleshooting you've completed. This way we can get you the individual
support that works best on the forums!

Fizro

I have had this problem from day 1 as well. Any notification that pops up are very delayed (Usually a few mins) I tried the Hard Reset and it didn't fix anything. I really hope they look into this frustrating problem.

Boris Big B

I played Valiant Hearts this morning and got 5 achievements but none of them showed up as notifications when playing the game. Tried NHL 15, same thing. Got the achievement but no notification for it. Noticed that my Gamerscore went up, that's how I found
out that I got the achievements. Anyone else having the same issues?

This just started happening today after the latest update. Before I always received the achievement notification popup instantly.

Xbox notifications delayed