Xbox not working correctly

Sean The Aw3som · Jul 9, 2017

recently i have had several issues with my xbox specifically it will not stay signed in while playing games every 5 minutes it logs me out, and it fails to connect to servers.. aside from that my xbox wasnt wanting to start games at all it will pull up clip
art and then will proceed with the message that the game took too long to start up and requests for the game/console to be restarted.

:)

FreshPandora636 · Jul 9, 2017

Not working correctly

I tried to buy tickets and coins by watching ad. It is not working anymore ad does not come up anymore only buffering and buffering or error message comes up. What is wrong with it and when can I use it again.

Irixion · Jul 9, 2017

Xbox live not Working correctly

.5 upload is atrocious. What's your latency on the Xbox 360? What's the speedtest.net test results? Honestly, if everything is hooked up right and it's doing this, it's Xbox Live. It's been busted all year. Not much you can do aside from calling Microsoft
and complaining.

CarstenE · Jul 9, 2017

Hey Sean The Awe3som,

I would give the following a try:

If you can navigate through the Dash try to Reset the Console on there, as explained here: Reset Xbox One Console to Factory Defaults
, select the option to "Keep your Games and apps".

If you can reach that and selected the option and the Dashboard goes just back to the previous screen, turn off the Xbox by holding the Xbox Button until it shuts off, unplug it for 2 mins from Power. replug and restart. It should start the Reset after that
then.

If you cant navigate the Dash and get to that point or the reset wont start in the way above do the following:

- Power off your console

- Unplug the power cord to ensure that the console is completely powered off.

- Wait 30 seconds, then plug the power cord back in.

- Press and hold the BIND button (Xbox One: located on the left side of the console, Xbox One S: located on the front below the power button) and the EJECT button (located on the front of the console), and then press the Xbox button on the console.

- Continue holding the BIND and EJECT buttons for 10-15 seconds. Listen for two “power-up” tones a couple of seconds apart. You can release the BIND and EJECT buttons after the second power-up tone.

- The console should power up and take you directly to the Xbox Startup Troubleshooter.

- On the Troubleshooter select "Reset" and when asked select the option to "Keep your Games and Apps".

In both cases make sure you know your Email / Password combination of your Account before you do the Reset.

In most cases the Reset corrects issues like that.

Let us know if that helped or if you need additional help.

- lg 2Bad4You

See Less

CarstenE

Hey Sean The Awe3som,

I would give the following a try:

If you can navigate through the Dash try to Reset the Console on there, as explained here: http://support.xbox.com/xbox-one/console/reset-console-to-factory-defaults
, select the option to "Keep your Games and apps".

If you can reach that and selected the option and the Dashboard goes just back to the previous screen, turn off the Xbox by holding the Xbox Button until it shuts off, unplug it for 2 mins from Power. replug and restart. It should start the Reset after that
then.

If you cant navigate the Dash and get to that point or the reset wont start in the way above do the following:

- Power off your console

- Unplug the power cord to ensure that the console is completely powered off.

- Wait 30 seconds, then plug the power cord back in.

- Press and hold the BIND button (Xbox One: located on the left side of the console, Xbox One S: located on the front below the power button) and the EJECT button (located on the front of the console), and then press the Xbox button on the console.

- Continue holding the BIND and EJECT buttons for 10-15 seconds. Listen for two “power-up” tones a couple of seconds apart. You can release the BIND and EJECT buttons after the second power-up tone.

- The console should power up and take you directly to the Xbox Startup Troubleshooter.

- On the Troubleshooter select "Reset" and when asked select the option to "Keep your Games and Apps".

In both cases make sure you know your Email / Password combination of your Account before you do the Reset.

In most cases the Reset corrects issues like that.

Let us know if that helped or if you need additional help.

- lg 2Bad4You

See Less

AquarrzSudnnym

Check for any updates, such as this XBOX Update controller firmware article
especially if you have an older version.

My preference is the uSB wired method.

It may also be helpful to check Set up and troubleshoot headset adapter

Mr Skywalker426

Hi you can try remake the controller calibrations in Settings >Devices > controller

You tried remake that recalibration, or no yet?

Kathy A.

Good day!

We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.

Thank you for your understanding.

Respectfully,

Microsoft Community Moderator

Smwutches

Gold gives you the ability to play online multiplayer. It gives you weekly discounts on games (Deals with Gold) and access to free games through Games with Gold. Any other games would only be accessible if you pay for them or you have a Game Pass subscription
or EA Access subscription (for Battlefront).

Xbox not working correctly