xbox not workin right

Hey Guys

Thanks for reaching out to us today! I'm sorry to hear about the issue.
I highly understand the frustration with all of this. We did have an active service alert earlier that was affecting our Core Services. The service alert is now gone, and the issue should be fixed. If anything we suggest for you guys to perform
a Power Cycle to refresh the console.

To perform a power cycle on the Xbox:

1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
   
2. Unplug the console's power cable. Wait 30 seconds.
   Important Be sure to wait 30 seconds. This step resets the power supply.
   
3. Plug the console power cable back in.

The xbox support website is down and it causes the core services to go to down should be up soon enough

Hi there,

Thanks for reaching out to us in the forums for this issue. Sorry to hear that your console is giving you some difficulty. Currently, there is a

service alert out for our Xbox Live Core Services Our website is currently down also, we do apologize for the inconvenience.

Why does it work for others near me but not mine?

unplug Ethernet go to network setting and go offline only way to play anything atm and use tv till they fix