Xbox not turning on.

Discus and support Xbox not turning on. in XBoX on Consoles to solve the problem; I have to do a hard reset on the xbox one in order to turn on the console with the controller most of the time. (pull the power cord). Most of the... Discussion in 'XBoX on Consoles' started by mxgreg-[xboxvenue], Apr 9, 2017.

  1. mxgreg-[xboxvenue]
    mxgreg-[xboxvenue] Guest

    Xbox not turning on.


    I have to do a hard reset on the xbox one in order to turn on the console with the controller most of the time. (pull the power cord). Most of the time the controller does not turn on the console and acts like it is not paired. Then if I turn on the
    console by waving my hand in front same issues they act like they are not paired. Then they will NOT pair doing the normal pairing procedure. The only thing that works is pulling the power. (hard reset) Then the pair stays active and the controller can
    wake up the console.

    Can you please provide some firmware or software to fix the issue? It is a very consistent problem and I'm using the original controller that it came with the game.

    Thanks in Advance,

    :)
     
    mxgreg-[xboxvenue], Apr 9, 2017
    #1
  2. Kung Fu Spoon
    Kung Fu Spoon Guest
    Xbox Not Turning On!

    The first step I would suggest is to identify where the problem is. It sounds like it could be either the power supply or the console itself. So if you have a friend with an Xbox you could try using their power supply with your console, or your power supply
    with their console.

    You should also check the No Power Troubleshooter to make sure you've tried all the solutions for your particular situation.

    If it's the power supply then you can just replace it, if it's the console you may want to look at getting it repaired at the below link though if it's out of warranty you may need to pay, otherwise you may have to replace that unfortunately. Service
    My Xbox
     
    Kung Fu Spoon, Apr 9, 2017
    #2
  3. legobomber9
    legobomber9 Guest
    Xbox Not Turning On

    Its not giving me a signal but it's on.
     
    legobomber9, Apr 9, 2017
    #3
  4. Miss Ghidorah
    Miss Ghidorah Guest

    Xbox not turning on.

    Hi there,

    Sorry to hear you're having trouble turning on your Xbox One. Let's have you go through the No Power troubleshooting article if you haven't already. If that doesn't help,
    unfortunately you'll want to consider reaching out to the Online Service Center to explore having your console repaired or replaced. I know it's not ideal, but that is definitely not normal behavior for an
    Xbox One.

    _______________________________________________________







    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best info.
     
    Miss Ghidorah, Apr 10, 2017
    #4
  5. NaZoooom Win User

    Xbox turns on then turns off

    Hi TEEZYdennis,

    Sorry to hear that you are having issues with your Xbox. Is it safe to assume it is an Xbox One?

    I suggest a reset of the console via the troubleshooting screen to get you back to a factory reset.

    To access the troubleshooting screen use these steps:

    1. Unplug the network cable if you're using a wired network connection.
    2. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.
    3. Wait 30 seconds, and then plug the power cord back in.
    4. Press and hold the BIND button (located on the left side of the console) and the EJECT button (located on the front of the console), and then press theXbox button on the console.
    5. Continue holding the BIND and EJECT buttons for 10-15 seconds.
    6. Listen for two “power-up” tones a couple of seconds apart. You can release the BIND and EJECT buttons after the second power-up tone.

    From there you can reset your console.

    Hope this helps and do keep us posted.
  6. Miss Ghidorah Win User

    Xbox not turning on.

    Hi there,

    Sorry to hear you're having trouble turning on your Xbox One. Let's have you go through the No Power troubleshooting article if you haven't already. If that doesn't help,
    unfortunately you'll want to consider reaching out to the Online Service Center to explore having your console repaired or replaced. I know it's not ideal, but that is definitely not normal behavior for an
    Xbox One.

    _______________________________________________________







    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best info.
  7. Mister Cerb Win User

    xbox will not turn on.

    Awesome job figuring this out Barzie! Well done!

    I'm glad you got it sorted! Game on and let us know if you have any other questions! =)
  8. TA Barzie HD Win User

    xbox will not turn on.

    I finally got my hands on a new power box/brick(?) and this was the problem.
  9. Kung Fu Spoon Win User

    Xbox Not Turning On!

    It definitely sounds like it could be the Power Supply then. Like I said try to borrow a friends to see if the console works, and if it is the Power Supply I would strongly recommend buying an official one, an unofficial one may be cheap but it may also
    damage your console.
Thema:

Xbox not turning on.

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