xbox not recognizing my gold membership

Discus and support xbox not recognizing my gold membership in XBoX on Consoles to solve the problem; my xbox live gold membership is good until june 2019 but my xbox wont recognize it. i removed and reinstalled my profile but that didnt work. any... Discussion in 'XBoX on Consoles' started by DejectedMaple95, Sep 1, 2018.

  1. DejectedMaple95
    DejectedMaple95 Guest

    xbox not recognizing my gold membership


    my xbox live gold membership is good until june 2019 but my xbox wont recognize it. i removed and reinstalled my profile but that didnt work. any ideas?

    :)
     
    DejectedMaple95, Sep 1, 2018
    #1
  2. xbabycakesx187
    xbabycakesx187 Guest
    My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    "My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member."

    I have xbox Live Gold Membership I pay for yearly...but I still don't think my Xbox live Rewards recognizes it???

    Thanks
     
    xbabycakesx187, Sep 1, 2018
    #2
  3. Bye9AppleRays
    Bye9AppleRays Guest
    Xbox gold membership not showing on console

    I recently purchased xbox live gold membership on-line, but my console is not recognizing that I am a gold member. Is there a secret to getting it to show up on my console? We are unable to play a recently purchased game because of the membership status
    not updating. TY!
     
    Bye9AppleRays, Sep 1, 2018
    #3
  4. SuprX BR
    SuprX BR Guest

    xbox not recognizing my gold membership

    SuprX BR, Sep 1, 2018
    #4
  5. DejectedMaple95
    DejectedMaple95 Guest
    xbox live gold account good until June 10th, 2019 according to link
     
    DejectedMaple95, Sep 1, 2018
    #5
  6. Jav0r
    Jav0r Guest
    Jav0r, Sep 1, 2018
    #6
  7. DejectedMaple95
    DejectedMaple95 Guest
    Please let me know if you resolve your problem. Thanks
     
    DejectedMaple95, Sep 1, 2018
    #7
  8. XBF Aaron G
    XBF Aaron G Guest

    xbox not recognizing my gold membership

    Around this time we has our xbox store on the fritz and we were having trouble with it recognizing people with gold on their profile, Please check our

    Xbox live status     for any info on our services.

    Have fun
     
    XBF Aaron G, Sep 21, 2018
    #8
  9. XBF Aaron G
    XBF Aaron G Guest
    Around this time we has our xbox store on the fritz and we were having trouble with it recognizing people with gold on their profile, Please check our

    Xbox live status     for any info on our services.

    Have fun
     
    XBF Aaron G, Nov 3, 2018
    #9
  10. XBLRewards8 Win User

    Issue with gold/xbox rewards

    Hello Bankai Ichigo X,

    Promotional subscriptions are not eligible for Rewards, as stated in our FAQ:

    —My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
  11. XBLRewards8 Win User

    Gems not received

    Hello Wisefr0g,

    After reviewing your account, your Gold subscription for the last three months was a promotional, discounted subscription. As mentioned in the FAQ, promotional subscriptions are not eligible for Rewards:

    My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?



    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
  12. XBLRewards8 Win User

    Error in gold status

    Hello DannyWC,

    We see that you are not receiving Gold Status this month due to your subscription being a promotional Gold subscription for 1 month. Promotional subscriptions are not eligible for Rewards, so your free 1 month is not eligible. From our FAQ:

    My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
  13. Hordie Win User

    Reward Points

    Hi SmartMart1971,

    Sorry you're having issues with your rewards. How did you renew, and did you use a promotion? Below is from the FAQ page here.

    Q. My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    A. Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
  14. rc4ester Win User

    Cant access my gamer tag ?

    I'm having the same issue, It's not downloading my gamer information and doesn't recognize that I have an Xbox Gold Live membership.
Thema:

xbox not recognizing my gold membership

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