Xbox not realizing that my headset IS IN FACT connected to my controller

Discus and support Xbox not realizing that my headset IS IN FACT connected to my controller in XBoX on Consoles to solve the problem; So basically, I have my headset plugged in to my xbox one controller, but in the top right hand corner is a little "mic muted" symbol indicating that... Discussion in 'XBoX on Consoles' started by NoPhunIntended, Feb 6, 2019.

  1. Xbox not realizing that my headset IS IN FACT connected to my controller


    So basically, I have my headset plugged in to my xbox one controller, but in the top right hand corner is a little "mic muted" symbol indicating that my headset is muted, and I don't know how to unmute it. Yes, I've looked at other forums and the xbox support
    page for the Headset Troubleshooting and no its not a headset problem, but an XBOX PROBLEM

    HEAR THAT MICROSOFT?

    YOU MESSED UP!

    so please if anybody has a fix to this, I'd love some help. I just got a new mic for my headset and now I can't even use it.

    :)
     
    NoPhunIntended, Feb 6, 2019
    #1
  2. AquarrzSudnnym Win User

    Xbox not realizing that my headset IS IN FACT connected to my controller

    You have to have the cable plugged in. It should state that before a firmware update is applied or started. It wont work wirelessly.
  3. NoPhunIntended Win User

    Xbox not realizing that my headset IS IN FACT connected to my controller

    Well I did a firmware update on my controller twice (wirelessly) and that didnt fix anything. I also did a hard and soft reset on my console, and that hadn't changed anything either.
  4. NoPhunIntended Win User

    Xbox not realizing that my headset IS IN FACT connected to my controller

    No I never got one of those cables with my xbox one s. I don't know if that came with the original xbox maybe? but no I don't have any cable; just the included HDMI and Power cord.
  5. Pyrosplayhouse Win User

    Xbox not realizing that my headset IS IN FACT connected to my controller

    Try using the headset on a diffrent account and see if it still giving you issues.
  6. NoPhunIntended Win User

    Xbox not realizing that my headset IS IN FACT connected to my controller

    I can go all the way up to "Assign Controller to account" and when I click on that, it just takes me to the "Who Are You?" page to sign in. After I click my name, It doesnt do anything
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Xbox not realizing that my headset IS IN FACT connected to my controller

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