xbox not reading movie disc

Discus and support xbox not reading movie disc in XBoX Games and Apps to solve the problem; Sorry if this has been posted. I tried watching scarface on Blu-ray but the Xbox would not even recognize the disc as being inserted. But every other... Discussion in 'XBoX Games and Apps' started by BrokenPenguin07, Jan 26, 2014.

  1. xbox not reading movie disc


    Sorry if this has been posted. I tried watching scarface on Blu-ray but the Xbox would not even recognize the disc as being inserted. But every other disc both movies and games loaded right away. The disc is brand new and clean. Any thoughts as to why this
    is happening? Oh and I've tried putting the disc in a ps3 ps4 and 2 different standalone players and it loaded fine so I know the disc Is not defective.

    :)
     
    BrokenPenguin07, Jan 26, 2014
    #1
  2. Xbox 1

    Not reading any disc , movies or games. Any suggestions. Got disconnected from support after waiting for 2 hours
     
    PATS 4 LIFE1287, Jan 26, 2014
    #2
  3. JeroenBoom
    JeroenBoom Guest
    LECTOR DE JUEGOS

    To clarify your issue, there is a problem with your Disc Drive? Not reading Games but no problem with movies?
     
    JeroenBoom, Jan 26, 2014
    #3
  4. PaTRiCK2H
    PaTRiCK2H Guest

    xbox not reading movie disc

    Have the last upgrade of the Bluray app?
     
    PaTRiCK2H, Jan 27, 2014
    #4
  5. I'm pretty sure....Every other disc I have plays fine
     
    BrokenPenguin07, Jan 27, 2014
    #5
  6. PaTRiCK2H
    PaTRiCK2H Guest
    Try to delete cache. Its very rare
     
    PaTRiCK2H, Nov 1, 2018
    #6
  7. Obsessive Power Win User

    Can't install red dead redemption 1

    Hi,

    Do other BC Xbox 360 game discs work on your Xbox One? For the Xbox One to recognise the game and download it from Live it must:

    • Be able to read the disc. Check if the disc is dirty or damaged
    • Have a working Optical drive capable of reading Xbox 360 discs. Try other BC discs or test a DVD movie.

    The Xbox One has two diodes for reading discs in the optical Blu-ray Drive. A red laser is used to read Xbox 360 and DVD movies and a blue laser to read Xbox One games and Blu-ray movies. If the diode for reading DVD's is faulty, BC Xbox 360 discs won't
    work.
  8. Obsessive Power Win User

    HELP ME PLEASE! XBOX ONE BACKWARDS COMPATIBILITY NOT WORKING AT ALL?!?!?!!?!?!?

    Hi,

    It's not the discs it's your console. If your console can not read DVD movies then it won't read Xbox 360 games either. DVD movie discs use the same type of discs that 360 games use (DVD-9).

    The Xbox One has two lasers to read discs. One for Blu-rays - which Xbox One discs games are made of - and one for reading DVD's and Xbox 360 games.
  9. Obsessive Power Win User

    Xbox One X recognizes no backwards compatible 360-disc / triggers no download

    Hi,

    Sounds like the laser in your console's Blu-ray drive has a hardware issue.

    To test if your Xbox One X has issues reading discs, try playing a DVD movie disc. If can't read DVD movie discs either then your console has a hardware fault.

    Note: It must be a DVD movie disc, not a Blu-ray movie disc.

    There are two lasers in the Blu-ray drive, one for reading Blu-ray discs and one for DVD discs. Xbox One games use Blu-ray and the 360 console used a DVD drive.
  10. Obsessive Power Win User

    Xbox 360 game Blackops 2 game disc not launching or loading up on my Xbox One X

    Hi,

    It could be that your Xbox One Blu-ray drive has a hardware fault, specifically with the diode it uses to read DVD discs. To test this, try playing a DVD movie in your console. The disc you test must be a DVD movie disc, not a Blu-ray movie disc.

    If the DVD doesn't read, but Xbox One and Blu-ray discs read fine then your console has a hardware fault and can no longer read Xbox 360 and DVD discs. There isn't a user fix for this, they only option is get your console repaired. Sorry.
  11. Obsessive Power Win User

    xbox one disk drive

    Hi,

    it won't be a software problem. The reason is because the Xbox One's Blu-Ray drive actually has two laser diodes, one for reading Blu-Ray Xbox One discs and movies and another to read Xbox 360 and DVD movie discs.

    Essentially the laser that reads BD discs has failed and it's not something you can repair yourself.

    Sorry about that.
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xbox not reading movie disc

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