xbox not loading sign in after green screen

Yes the progress in game will remain linked to the account

alright thats a bit of a relief, but will i still retain my progress in my games?

If you choose to keep games and apps the games will remain installed, if you have to delete all content, you can download all again using the same email that made those purchases

wait, i absolutely have to factory reset?, do i still keep my digitally bought games and code redeemed ones?

Hi Samfuju101! My name is Ricardo an independent advisor ready to help you with this situation!

First, power down your console fully and remove the power and network cables for at least 30 seconds. Plug the power cable back in and follow these steps:

Step 1: Hold down the Eject and Bind buttons on your console.

The Eject button is on the front of the original Xbox One console right next to the disk drive, while the Bind button is on the left side, directly adjacent to the disk drive, with a symbol that looks like “)))” on it. Note that on the Xbox One X and Xbox One S, both buttons are on the front of the console, with the Bind button sitting directly beneath the Xbox button on the right edge. The Xbox One S Digital doesn’t have an Eject button, so the Bind and Xbox buttons will do the trick. Once you are holding both buttons, press the Xbox (power) button on the front of the console.

Step 2: Release the Xbox button, but continue holding the Eject and Bind buttons for 10-15 seconds. Listen for two tones before releasing these buttons. The Xbox Startup Troubleshooter will appear shortly after.

Step 3: Select Reset This Xbox from the settings and proceed with the factory reset.