XBox not connecting to XBL.

Discus and support XBox not connecting to XBL. in XBoX on Consoles to solve the problem; It's been about 6 months (maybe longer) since i have attempted to connect my XBox to the the internet (XBL). The last time i tried to do it was right... Discussion in 'XBoX on Consoles' started by Adrian de Wet, Jun 16, 2014.

  1. XBox not connecting to XBL.


    It's been about 6 months (maybe longer) since i have attempted to connect my XBox to the the internet (XBL). The last time i tried to do it was right after i purchased a new Game and wanted to use a Pre-Order DLC code i got with it. I managed to connect
    without an issue, download the content, and all was well.

    About a week ago, i tried doing the exact same thing, only this time it didn't work. Instead, all it did was put me on a grey loading screen.

    Before i continue i'll explain something. I have my XBox and Laptop setup right next to each other. I use an Ethernet cable to connect my Laptop to the router, and this is the very same Ethernet cable i use to connect my Xbox to Live. So in order for me
    to connect to live, i simply remove my cable from my laptop and place it in my XBox. For this reason i know that this connection has got NOTHING to do with my connection/internet, as it is working perfectly fine on my laptop at this very moment.

    So to get back to my problem. If i start up my XBOX while the Ethernet cable is plugged in, i get stuck on the grey loading screen. As soon as i remove the cable, the loading screen goes away and i get prompted with an Update message informing me that there
    is a Console update. Only problem is, as soon as i plug my Ethernet cable back in, and try to sign in to XBL, i'll get stuck on that loading screen. And again, as soon as i unplug the Ethernet cable, the loading screen goes away, and it gives me a message
    saying there was an error connection to Live, or something of the sorts.

    Ive tried a few things to fix this, but none of them worked. I have tried clearing my Cache (3 times in a row), many times, i've tried formatting my hard drive, and i've tried installing the newest version of the update i could find (via USB). None of these
    seemed to work. I've even tried using a different Ethernet Cable, thinking that the cable itself might be the issue. That didn't work either.

    Also i should mention that when i plug the Ethernet cable in, and try to connect to XBL via the Home Screen, the controller seems to become unresponsive. What i mean by this is, when i try to press back to "cancel" the connection, it does not respond. After
    a while (4 or 5 minutes) i'll get a message, again, saying i can't connect with a code: 80151911

    Any suggestions on what else i could try?

    :)
     
    Adrian de Wet, Jun 16, 2014
    #1
  2. xbl not connecting

    Cannot sign in to xbox live nor download profile that has disappeared off my xbox altogether.
     
    PhilBoulton85, Jun 16, 2014
    #2
  3. Haakan
    Haakan Guest
    Haakan, Jun 16, 2014
    #3
  4. XBox not connecting to XBL.

    I think i managed to solve my own problem... Seems all i needed to do was change the Firewall settings on my router. It slipped my mind that a few months ago we got a new router.
     
    Adrian de Wet, Jun 16, 2014
    #4
  5. aust1nb123
    aust1nb123 Guest
    aust1nb123, Oct 31, 2018
    #5
  6. TriableAnubis88 Win User

    Cant connect to x Box live (Sky ISP)

    hey peeps, i cannot connect to XBL, im with sky but my connection is fine.

    i did a connection test and found my Xbox is connecting to the router and internet but is unable to connect to XBL.

    anyone else having the same problem today?
  7. WENlS Win User

    Admit it - A change was made and XBL is now broken.

    My Xbox has been working fine in regards to connecting to XBL for over 3 years and now its suddenly not letting me connect to XBL. I can connect to the internet just fine, but not to XBL. And if a mod asks me to 'post my information', I just did, and I ask
    that you fix this lousy service that i'm PAYING for.
  8. KILLERHEDAKE Win User

    Cant move profile from Xbox to USB, Or even delete profile from Xbox

    And this is on the Xbox which does not have the account on it and connected to xbl?
  9. Craig TG Win User

    Connected to internet but can't connect to Live

    You might want to double check the settings on your Xbox to make sure you didn't get "one number off". Also you could try using a friend's Xbox on your network to see if you can connect to XBL. If theirs connect to XBL on your network, then try connecting
    your Xbox to their network. If your Xbox will not connect to their network then you know your Xbox is the problem, and not your network or connection.
  10. WARGOD220 Win User

    getting disconnected alot

    I cant even get connected to XBL i do my test and connection is fine, internet is fine goes to test XBL thats where the issue comes in at i have reset router and everything even went to the router site made sure it was set open for the xbox and it is and
    still can not connect this is getting way old was not sure if it was XBL or my connection but the net connection is fine was on verge of switching net carriers but seems we are all running into the same problems
Thema:

XBox not connecting to XBL.

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