Xbox Netflix parental controls

+1

With the Netflix update, parental control blocks the Netflix app. Before, parental control blocked individual movies on Netflix which is how it should work.

I tried to setup the parental control on the Netflix account but I am still required to enter the passcode on Xbox so my kids can't watch Netflix content of any kind unless I enter the passcode or give the passcode. Netflix support suggested that I remove
parental control on Xbox which I think is unacceptable.

Hello @benbarber4, I hope everything is going well for you!

Thank you for reaching Microsoft Xbox Forum support.

I am very sorry to know you are having such conveniences. Please do not worry about the situation because I am here to help you out!

According to the explanation you have provided, please make sure to follow the following steps in order to fix your issue.

Manage Xbox online safety and privacy settings for your family group | Xbox Support

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

You may Need to contact Netflix. I believe Parental controls may be set!

Hi, thank you for your quick reply,

I have also found these pages which are going some way toward helping.

support.xbox.com/.../parental-safeguards

support.xbox.com/.../xbox-live-parental-control

I am still concerned that when the security settings are set to defaults it reverts back to the original password.

It also seems to be possible to change the parental controls without password prompting, I believe this is because there is a password to enter the live account at initial sign in and thereafter most settings can be changed - which is understandable - however,
I would like to be able to secure parental settings yet still provide access to the xbox so that games can be played or netflix can be viewed.

The same default password is in effect for the Netflix app and even though I have changed the main xbox live password (the 4 digit number using the control pad) the Netflix 4 digit password has remained the same. This means that if an 18 certificate film
is requested to be viewed when the prompt comes up the old known password can be used.

Will Netflix update to the new password?

I will tinker with the Xbox some mor eand get back to you!