Xbox needs offline update from Insider program

I've been fighting with the Support staff for a week on this issue now. I keep getting bounced around and having to start from the beginning with every contact.

Last week my console tried to run an update and failed with an E100 error. I ended up reseting the entire console from the troubleshooting screen but the update still can't run. So I formatted a flash drive to NTFS and put the install files on it. My console
doesn't recognize the drive is in, let alone that the update exists on it. I was told that I need an offline update from the Insider program, but I can't get into the site forum for whatever reason.

Has ANYONE else has this issue and gotten it resolved?

:)

 

Way too many updates

If you are getting updates every few days, then your console is probably in the Xbox insider program. To stop the updates from happening every few days, then you need to launch the Xbox insider hub, and remove the console from the insider program.

If your console is not in the insider program, then your console has probably just updated to the July update, you won't get another one until the next public update is released.

 

Problem with new update

Hi

Can you try completing the update offline as guided in
this support page. Please note if your console is in the insider program then the offline update may not work.

 

Sorry to hear you're having trouble. The Xbox Insiders program can now be found at this link Xbox Insiders • r/xboxinsiders

Please bear in mind that you'll need to create a free account in order to post there.

 

Hi,

Is the console registered in the Insider Program? If it's not I don't think that you must address to the insider forum.

First of all I suggest you to follow all these steps:

Xbox One System Updates | Offline System Updates

 

Problem with reddit posts is they don't often gain traction. Posted there already and didn't get a single reply.

 

It is on that program. Already took those steps with and without Support on the other line.

 

If you already took all these steps I suggest you to contact the official support to open a repair request.