Xbox name changing problem

MrKrabs221 · Nov 11, 2021

hello!

i changed my xbox name on my account at 9.11.2021 and it changed the name of my second account to the same name too, and i have now to pay for changing the name for the second account can i somehow undo it ? I didnt mean to change the name of the second account

:)

MrKrabs221

Okey then, anyway thank you for trying to help, but will IT actually be after some time free again or paid forever ?

Francia J.

Hi MrKrabs221, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

I apologize but there is no option to undo a Gamertag change, once you have already changed it the succeeding changes will require payment.

Francia J.

The free Gamertag change is one time only, after that there will be a charge for the succeeding changes.

For your reference, you can check this link: https://support.xbox.com/en-US/help/account-pro...

Francia J.

I apologize for the trouble, however, we can't undo the changes that were made.

MrKrabs221

Im 100% sure that i changed my name on my main account because its changed to the one i wanted and i didnt change the second one, and when i wanted to Play Forza horizon, my main account showed that im playing it right now even when i was logged on on my second account trying to change the name back

Xbox name changing problem