Xbox MY VIP rewards Visa card

Hello CYFA ShadowZ,

This email was incorrectly sent with multiple redemption instructions for a variety of Vault prizes. The only way to redeem this prize is through the following instructions:

To redeem your prize from a browser:

• Go to www.prepaiddigitalsolutions.com


• Enter your prepaid digital token

• Immediately use the virtual card to shop online, or choose a physical card that will be mailed directly to you.

The wrong instructions were sent with those codes. They need to be redeemed at http://prepaiddigitalsolutions.com

Hello The SlyFry,

Don’t worry. We’ll be updating the vault with new items and restocking popular ones on a regular basis, so be sure to check back often!

I Had the same problem last month i have a rewards card from my work which is basically a pre paid visa card i tried 3 times to buy live and it blocked my card totally had to get the card unblocked. in the end i used my standard visa debit card which worked
fine. i Don't think Microsoft like pre paid cards for some reason

Microsoft Rewards support will not be able to assist since they were completely separate from the Xbox Rewards program. If it was the Visa prepaid cards, you would need to contact support for Prepaid
Digital Solutions since the cards were actually given by them. When Rewards support was available, they could only assist in the event that you didn't receive the card at all.