Xbox Movie purchase won't play.

Discus and support Xbox Movie purchase won't play. in XBoX Games and Apps to solve the problem; I ordered a movie through movies and TV on my Xbox one. The movie will not play. I have restarted the system uninstalled the app reinstalled restarted... Discussion in 'XBoX Games and Apps' started by HoleIn1PuttPutt, Mar 11, 2017.

  1. HoleIn1PuttPutt
    HoleIn1PuttPutt Guest

    Xbox Movie purchase won't play.


    I ordered a movie through movies and TV on my Xbox one. The movie will not play. I have restarted the system uninstalled the app reinstalled restarted and many more combinations of this and it still won't work.

    :)
     
    HoleIn1PuttPutt, Mar 11, 2017
    #1
  2. iB kMaC
    iB kMaC Guest
    Can't purchase or play movies from Xbox one movies app?

    When I click to purchase a movie a message pops up saying this Xbox won't be able to play any purchased movies and won't allow the transaction to start. I have never had this problem renting or buying through the app before this.
     
    iB kMaC, Mar 11, 2017
    #2
  3. Mister Beep
    Mister Beep Guest
    movies won't play

    Are you receiving this error while signed into the account that originally purchased the content? If you are not, please be sure that profile is signed-in so you can view that content. If you are signed into the appropriate account, let's give these steps
    a shot, please be sure to let us know how it goes!

    - Press and hold the power button on your Xbox One until the console fully powers down.

    - Remove power from the back of the Xbox One console and let it sit for 5 minutes.

    - Once 5 minutes have passed, plug everything back in and power back on.

    Post back and let us know how it goes!
     
    Mister Beep, Mar 11, 2017
    #3
  4. Miss Ghidorah
    Miss Ghidorah Guest

    Xbox Movie purchase won't play.

    Hi there,

    Sorry to hear you're experiencing issues. Let's have you go through the
    Troubleshoot Movies & TV on Xbox One     article and follow the steps provided.

    Hopefully that resolves your issue soon! Let us know if you're still seeing issues after following the steps.
     
    Miss Ghidorah, Mar 14, 2017
    #4
  5. Miss Ghidorah Win User

    Xbox Movie purchase won't play.

    Hi there,

    Sorry to hear you're experiencing issues. Let's have you go through the
    Troubleshoot Movies & TV on Xbox One     article and follow the steps provided.

    Hopefully that resolves your issue soon! Let us know if you're still seeing issues after following the steps.
  6. BlizzNizz Win User

    Can't purchase movies and tv on Xbox one.

    Yes I am trying to purchase from the Movies & TV store on Xbox one and it won't let me buy any movies or tv shows. I can't even get to the purchase phase because when I click on the movie or tv show it won't even do anything, I can just keep clicking without
    it going to the purchase phase.
  7. RustyGrill Win User

    All movies in Cinemanow show "play unavailable"

    I am having the same issue, it show play unavailable ?? I won't to watch my movies ! I purchased 3 movies tonight to watch on cinema now and I cannot. Please help ?
  8. alchemy419 Win User

    Movie won't play

    I am having the same problem. The movie does not play when I press play movie. It starts to load on the app and then shuts off my screen and goes back to the app when it asks me to play or restart movie. Should I delete the movie? And start again? Will it charge me?
  9. Mister Beep Win User

    movies won't play

    Are you receiving this error while signed into the account that originally purchased the content? If you are not, please be sure that profile is signed-in so you can view that content. If you are signed into the appropriate account, let's give these steps
    a shot, please be sure to let us know how it goes!

    - Press and hold the power button on your Xbox One until the console fully powers down.

    - Remove power from the back of the Xbox One console and let it sit for 5 minutes.

    - Once 5 minutes have passed, plug everything back in and power back on.

    Post back and let us know how it goes!
Thema:

Xbox Movie purchase won't play.

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