Xbox Mission: Punch it up with digital pre-orders not reflecting purchases

Hello thecommonperson,

It takes us up to 96 hours to process purchases. After reviewing your account, it looks like we loaded your punch for this purchase this morning, and it should be visible soon (if not right now!).

Hello BuRnIngANts,

You received a punch for your purchase of STEEP. It looks like you did not receive a punch for your purchase of Final Fantasy XV because it was made a day after the release date for that game. We will adjust that purchase to reflect a punch, but please note
from our FAQ:

Which Xbox Store content is eligible for this offer?

This offer is only open to featured Xbox One digital titles in the Xbox Store. In order to qualify for the punchcard, games must be from our approved list of eligible titles, be pre-ordered during the offer period and be pre-ordered BEFORE their release
date. Please note that as these are digital titles, many become available for download the night BEFORE the release date, so your order must be received before the release time shown on the individual product pages. Title availability is subject
to region. Featured games include:

Hello dark pr0ducer,

Only pre-orders made during the offer period are eligible for that offer. Since your recent purchase is the only eligible purchase, you have only received one punch.

We have investigated purchase tracking with our web team, and have found a minor visual bug where our website is only displaying normal purchases of a title, and not reflecting Digital Deluxe purchases. This is something which we are working on correcting,
but it does not affect punches or Rewarding. I can confirm that you have been accurately punched for your eligible purchases.

Hello JohnStryker,

Since your purchase was made on the release date for Final Fantasy, it did not award a punch. Since your purchase was close to the release date, we will manually award a punch, but please note that only pre-orders are eligible for this offer. Currently,
the webpage is only set up to display your purchases of standard editions of games, which is why your Dead Rising purchase awarded a punch but is not marked as pre-ordered. Your purchase of Final Fantasy is not marked as pre-ordered for similar reasons.

Hello MindWalker,

Your purchase was made after release and was not categorized as a pre-order. Please keep in mind that purchases are based off the UTC time zone, and not local time zones, as Microsoft is a global market. We will adjust your punchcard for this purchase, but
please keep this in mind for future purchases.