Xbox Minecraft Cross Platform Issue

RacMac · Mar 28, 2020

We are trying to play Minecraft Cross Platform with someone on PS4. They have logged in with a Microsoft account, have been able to find our gamertag and are sending us invites but we are not receiving them, and we are appearing offline on their cross platform
friend list. We can't see them on our friend list.

We have the correct minecraft version, and the Xbox settings allow for cross platform play etc. Any ideas? Many thanks.

:)

DrZombitron.

Ok thanks I’ll try it out next time I’m able to and let you know if it helps

Lucas Lauer

Hello DRZOMBITRON. I'm Lucas, an independent Microsoft Xbox user and expert.

Here you have an easy guide to troubleshoot and fix the most common problems people face when not being able to connect to an Minecraft World:
https://www.drivereasy.com/knowledge/solved-min...

Maybe your friend is having one of these errors.

If the guide doesn't help you, please let me know and I'll do my best to try to solve your problem.

RacMac

Hey BoyFantasticITA

We did all this, but Xbox player showing offline to the PS4 player, and the Xbox player isn't receiving any of the PS4 player's friend requests.

Thanks!

XBF Leo G

Hey RacMac,

Thank
you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you require any help with any other issues, please feel free to come back to the Xbox Forums for further assistance. If anyone needs assistance
with this issue or any other issues, we suggest creating a new thread.

Thank you
again and have a great day
RacMac!

RacMac

Hi BoyFantasticITA

We thought that was the issue at first because the Xbox player was indeed appearing offline, however nothing changed when we sorted that.

We have fixed the issue so I am putting this here for anyone else who might see. The solution was posted in the comments of the video you linked to. It might have been obvious to you and many others but not us!

We had done everything in this video, although following other instructions online. These instructions then just told a PS4 player to search for the Xbox gamertag and send a friend request in Minecraft.

However, what is not made clear in any online instructions that I saw is that the Xbox player also has to add the PS4 player as an Xbox friend via use of the Microsoft gamertag they have been assigned when they linked PS4 Minecraft to their Microsoft account.
(I am also aware that the PS4 player can change the random gamertag if they wish).

Hope this helps someone else!

Xbox Minecraft Cross Platform Issue