Xbox Microsoft store problem

Discus and support Xbox Microsoft store problem in XBoX on Consoles to solve the problem; Every time i open up the microsoft store on my xbox it imedatly closes the app and i dont know how to fix it. 9f0ce57d-3220-4ac2-825b-3e34a7de5828 Discussion in 'XBoX on Consoles' started by nasirsheppard, Sep 24, 2020.

  1. nasirsheppard
    nasirsheppard Guest

    Xbox Microsoft store problem


    Every time i open up the microsoft store on my xbox it imedatly closes the app and i dont know how to fix it.

    :)
     
    nasirsheppard, Sep 24, 2020
    #1
  2. Mystery of Hell Win User

    Since i changed my region to belgium i am no longer able to access the ingame store of the call of dut ghosts game. I can however go online to multiplay... Help anyone??

    I also have this problem, but have called to xbox ( microsoft ) en there is a problem with the region Netherlands and Belgium, and they will look in to it, and I think we will get a update from microsoft xbox, and hopefully that will fix our problem with
    ghosts and the store, this is not a problem from the gan ghosts or activision, but a problem in xbox store ( microsoft )
  3. XBF Lance J Win User

    Problem with the microsoft store

    Hey Kikin,

    Thank you for responding. Just as our great ambassador Metal Daze suggested, try contacting one of our billing specialists at
    Xbox Support. They have the tools to explain and solve the error you have been receiving. Cheers :D
  4. Dubya76 Win User

    microsoft store problem

    For me, I've rebooted console. I've waited several days in case it was a server issue. I have no problems with Xbox live. I'm logged in and able to play online and all online functions beside the Microsoft store. I bought a game during the E3 sale, a
    few days ago without issue. I'm trying to purchase a few other games but when I open any of them, all that comes up is the game trailers (after 20-30 seconds it becomes an error). I'm unable to see any game information, prices, buy option, description, reviews,
    ect.

    I have not tried deleting my account but I honestly shouldn't have to. I know it's not difficult but I am not 100% sure what my current password is and I don't want to be locked out from my account at the moment. I'll just not buy the games and save my
    money. Perhaps it will correct itself at a later time? It worked one day but not the next. In my mind that's an Xbox problem. If they want our money they'll fix it eventually? Or not... All other services work, so I don't want to start deleting things
    that will disrupt my current owned games and game play. Thank you for any help and support. If it is fixed before the sale ends, Microsoft will make a lot of money. If not, my savings account will be happier
  5. Dubya76 Win User

    microsoft store problem

    Yes, several times I've tried the power cycle with no luck unfortunately
  6. GMS1stLDYCannon Win User

    Microsoft store problem

    Hello is it giving you an option to use that balance or is it greyed out?? Are you trying via website or through console??
Thema:

Xbox Microsoft store problem

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